Virtual Telephone Answering Service

Are you losing business by not always being available to answer calls? Call Netcall Solutions today on 0800 840 4111 for the highest quality virtual overflow telephone answering services available. Our options allow for maximum flexibility, so you can focus on your business and let us take care of the calls.

Virtual Call Answering Service You Can Rely On

Our services are relied upon by many businesses and self-employed entrepreneurs throughout many industries and market sectors. We pride ourselves on providing unmatched levels of service, with the flexibility and competitive prices that will outstrip any other telephone answering service. No-one can be available to answer the telephone all the time, but we can. Don’t let precious income slip through your fingers by continuing to miss calls.

As well as being able to save your business money by saving potentially lost customers, we can also let you focus on the important matters which you wouldn’t have time for otherwise. Our virtual telephone answering service is perfect for call diversion if you’ve got an important business meeting planned. It can be embarrassing to have your phone go off during a presentation, and our virtual telephone answering service can help stop that kind of embarrassment happening again.

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All of our operators are based in the UK, which means no overseas call centres and outsourcing. This ensures you’re getting the best service from local agents that care about your business and will always do their best to help your customers and clients. No matter your industry sector, our virtual overflow telephone answering service is perfect for anyone.

Our team of highly trained and motivated operators can answer your calls, help direct your customers in the right direction, and take messages which are passed on directly to you via your chosen method (SMS, email or other). We take pride in our virtual overflow telephone answering service, and the ability to never miss a call, so you can rest assured knowing your phone lines are being handled in a competent and professional manner.

Why Are Our Services Important?

Throughout the UK, businesses that aren’t using a telephone answering service are losing a lot more revenue than you might think. Missed calls are responsible for an average of £1,200 per call and around £9,000 a day across the UK. In some cases, missed calls are estimated to cost as much as £20,000! [1]

One phone call a day might not seem like a lot, but if you put that into perspective, it’s 365 missed calls throughout the year. Using the average statistics, that is almost half a million pounds of lost revenue. Even if you only miss one call a week, that is still £62,400 of lost income due to not having our virtual telephone answering service, which can make a huge difference in the long-term.

As well as the immediate loss of income, missing phone calls can have a long-term, and sometimes permanent, negative effect on the business. Not having a virtual call answering service will lead to many missed calls, and can lend the impression that you provide poor customer service. This may result in a slew of negative reviews online and can be incredibly detrimental to a company, especially if your business has yet to earn your target market’s confidence.

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Why Choose Netcall Solutions Virtual Telephone Answering Service?

All of your calls will be answered by our polite and well-trained staff, which are all based in the UK. This will give your local clients the confidence that you care about their needs, their time and their patronage. Inspiring confidence in your clients is one of the keys to success and will help your business to grow and expand by word-of-mouth advertising from happy customers. It will also help to inspire positive feedback and online reviews.

Our services are all very flexible, offering bespoke systems that you can take full advantage of. Our virtual call answering service is available throughout the year, 24 hours a day. We’ll always be there to make sure none of your potential customers slips through the net by missing their call. Thanks to our industry-leading flexibility, you’re in full control of the service. No matter your budget, we’ve got the plan for you. All of our plans can go live within 24 hours and have no monthly fees.

Virtual telephone answering service

We’ve had a lot of positive feedback about our virtual telephone answering service, including Fran who said “We have been using Netcall for almost as long as we have been in business and have found their call answering services invaluable. To sum up, this is a great service at a great price!”

Contact Us

Don’t risk losing important calls, contact us today on 0800 840 4111 or via email at info@netcallsolutions.co.uk. You can also use our online form to submit an enquiry, and we’ll get back to you as soon as possible. Be smart like Fran, call Netcall Solutions now.

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To find out more about Netcall Solutions’ specialised and competitively priced Message Taking services, call the team now on…

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like