Virtual Receptionist

Does your business require a virtual receptionist? If it does, call Netcall Solutions today for all the benefits of virtual receptionists without the drawbacks of having to hire one. With our superb service, you will never again miss a beat as we are the best call handling service around. Don’t settle for missed or mishandled calls, phone Netcall Solutions now – this is one decision you won’t regret.

The best virtual receptionists in the UK

At Netcall Solutions, our virtually hosted receptionists can offer a range of services that include:

Emergency Response

Media Response

Overflow Call Handling

Emergency Escalation

Message Taking

Temporary Cover

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

At Netcall Solutions, we recognise the fundamental importance of having a reliable receptionist. Often, they serve as the first point of contact for clients and perform an array of duties including meeting and greeting, call handling, message taking, basic administration and more.

However, hiring a full-time receptionist can be costly, and many companies simply cannot afford it. Fortunately, Netcall Solutions provides virtual receptionists that are both professional and affordable. To find out more about this great service and how it can benefit you, read on below:

What can Netcall Solutions do for you?

The benefits of hiring virtual receptionists cannot be overstated. Firstly, unlike an employee in your company, they are available 24 hours a day, 365 days a year. This means that your business will never be fully closed, and your customers will always be able to reach a human contact at any time. Our UK based call centres are essential for allowing companies to succeed in a challenging environment.

Having a virtual receptionist doesn’t have to cost you the world either. At Netcall Solutions, we have done away with monthly fees and instead offer you the most flexible non-binding contracts around. There may be times when your company experiences quiet spells, and you no longer require a full-time receptionist. Our excellent call bureau offers you the freedom to change your call handling package at any time to suit the ever-changing needs of your business.

We feel that our services should not be restricted to the big leagues. As such, we can tailor our service plans to small businesses all the way up to large corporations. Whatever sector your company deals with, our virtual receptionists can provide complete call handling expertise that is second-to-none. Among our list of clients we have companies that include:

  • Digital marketing agencies
  • Solicitors
  • Technology companies
  • Estate agents
  • Freelancers/ sole traders

Request your free trial today

How can my business benefit from a virtual receptionist?

You might be considering investing in one of our virtual receptionists. Maybe you’re still on the fence? If so, let us give you the top five benefits of choosing our services, to help make the decision a little easier.

Makes your company seem larger

This benefit is especially true for smaller businesses who may be struggling to strike out from the shadow of larger companies. To create a sense of trust between you and your customers takes time. By choosing our virtual receptionist services, the illusion of size will be created making your business seem more well-established. This can increase confidence and the likelihood of people using your services over those offered by your competitors.

Increases staff productivity

Staff that aren’t constantly being distracted are far more productive. Sadly, in companies that lack a dedicated team distractions are often the case. From handling legitimate customer enquiries to being bombarded with sales calls, your team will be unable to focus on their designated tasks. This can impact the growth and performance of your company.

Choose our virtual receptionists and never again will you have to worry about missing deadlines and falling short of targets. With Netcall Solutions handling and filtering your calls, your team will be free to focus on their own duties completely unhindered.

Never miss out on an opportunity

It goes without saying, but an unattended or busy phone line is bad for business. If customers cannot get through, they are more likely to go elsewhere. If your team is simply too small or non-existent, your business will struggle to survive and could fail entirely. At Netcall Solutions, we will field any calls that you receive and provide your customers with a professional service throughout.

Best of all, as we are available 24 hours a day, 365 days a year, your phone lines never have to close as we can provide ongoing support even in the early hours – even on Christmas Day.

Order-line services available

Order-line services are a benefit provided by a virtual receptionist that is often overlooked. If your company provides the option for customers to purchase products over the phone, we highly recommend that you call Netcall Solutions. Our services are particularly handy during large marketing campaigns where new products or promotions are being introduced.

If you’re expecting a sudden influx of calls from customers looking to purchase your items, you want to be sure that nobody misses out. With a virtual receptionist supplied by us, you can be sure that your customers will be able to make their purchases quickly and securely.

Reduces your overheads

By choosing a virtual receptionist over hiring a full-time member of staff, you will be, in fact, be saving yourself thousands of pounds per year. For starters, you won’t have to worry about paying a salary or benefits. Secondly, unlike with a full-time receptionist, our team can be called upon only when needed.

Below we have listed a few more great benefits of choosing our virtual receptionists:

  • Manage your client appointments
  • Personalised service
  • Messages delivered to you via text or email
  • No contract or setup fees
  • Dedicated 0800 or landline number
  • Call recording options available
24/7 call handling services

Why choose Netcall Solutions to provide you with a virtual receptionist?

Since forming in 2007, we have worked hard to put ourselves squarely at the forefront of providing unrivalled call handling solutions. Our company trades on its stellar reputation as one of the best call bureaus around. When you call up our friendly virtual receptionists, you will always be dealing with someone who is entirely UK based.

Often a customer’s perception of a company can be directly influenced by the person they speak to on the phone. We believe in supplying the best people, so our virtual receptionist team have been trained to the highest professional standards in both call handling and social etiquette. When you hire a virtual receptionist today, you can be assured that you will never again miss out on a business opportunity due to poor customer service.

We want you to be entirely satisfied with our service, so to ensure you are happy with your decision we offer all our prospective customers a free trial when they get in touch.

Say Hello...

Contact us today on FREEPHONE 0800 840 4111. Alternatively, email us at info@netcallsolutions.co.uk and discover more about our superb virtual receptionist services.

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.