How can my business benefit from a virtual receptionist?
You might be considering investing in one of our virtual receptionists. Maybe you’re still on the fence? If so, let us give you the top five benefits of choosing our services, to help make the decision a little easier.
Makes your company seem larger
This benefit is especially true for smaller businesses who may be struggling to strike out from the shadow of larger companies. To create a sense of trust between you and your customers takes time. By choosing our virtual receptionist services, the illusion of size will be created making your business seem more well-established. This can increase confidence and the likelihood of people using your services over those offered by your competitors.
Increases staff productivity
Staff that aren’t constantly being distracted are far more productive. Sadly, in companies that lack a dedicated team distractions are often the case. From handling legitimate customer enquiries to being bombarded with sales calls, your team will be unable to focus on their designated tasks. This can impact the growth and performance of your company.
Choose our virtual receptionists and never again will you have to worry about missing deadlines and falling short of targets. With Netcall Solutions handling and filtering your calls, your team will be free to focus on their own duties completely unhindered.
Never miss out on an opportunity
It goes without saying, but an unattended or busy phone line is bad for business. If customers cannot get through, they are more likely to go elsewhere. If your team is simply too small or non-existent, your business will struggle to survive and could fail entirely. At Netcall Solutions, we will field any calls that you receive and provide your customers with a professional service throughout.
Best of all, as we are available 24 hours a day, 365 days a year, your phone lines never have to close as we can provide ongoing support even in the early hours – even on Christmas Day.
Order-line services available
Order-line services are a benefit provided by a virtual receptionist that is often overlooked. If your company provides the option for customers to purchase products over the phone, we highly recommend that you call Netcall Solutions. Our services are particularly handy during large marketing campaigns where new products or promotions are being introduced.
If you’re expecting a sudden influx of calls from customers looking to purchase your items, you want to be sure that nobody misses out. With a virtual receptionist supplied by us, you can be sure that your customers will be able to make their purchases quickly and securely.
Reduces your overheads
By choosing a virtual receptionist over hiring a full-time member of staff, you will be, in fact, be saving yourself thousands of pounds per year. For starters, you won’t have to worry about paying a salary or benefits. Secondly, unlike with a full-time receptionist, our team can be called upon only when needed.
Below we have listed a few more great benefits of choosing our virtual receptionists:
- Manage your client appointments
- Personalised service
- Messages delivered to you via text or email
- No contract or setup fees
- Dedicated 0800 or landline number
- Call recording options available