Discover our fantastic range of virtual receptionist services
First impressions are so important especially when operating a business. So whether you are in a meeting or out of the office, a member of our highly trained team will always ensure your calls are answered. Moreover, our professional manner, combined with our accurate and reliable notification system will make sure you are up to speed with all of your messages.
Overflow call handling
One of the best things about our virtual receptionist services is that we are always there to support you with overflow call handling. During your busiest periods you can count on our team to professionally manage the overflow for you. We give you peace of mind that your clients will always receive a polite and helpful voice at the end of the telephone when contacting your company.
In addition, we have a decade’s worth of experience, so we are best placed to effectively handle your calls and support you in managing new and existing clients. Since first offering our call handling service, we have provided high quality assistance to companies of all sizes and sectors including:
- Estate Agency
- Digital Marketing
- Freelance and more!
Emergency Response and Escalation
Being able to depend on a team of call handlers and their virtual receptionist service at a time of emergency, can be make or break in the success of your business. What’s more, during times of crisis, we are there to answer calls around the clock. We are particularly experienced in aiding local emergency services teams and healthcare providers. It is our job to effectively prioritise every call they receive and in turn quickly relay the messages accordingly.
Here at Netcall Solutions, our affordable virtual receptionist services are available at a moment’s notice. So whether you have a member of staff on holiday, off work sick or away on unplanned leave, we can help. Our short-term call handling packages start at just £2 a day. Therefore, you can employ our temporary cover and enjoy a streamlined workforce without any disruptions or worries about an influx of calls or messages.
Media Response Service
During marketing and advertising campaigns, you will undoubtedly receive a higher number of calls from both the media and prospective clients. We understand the importance of dealing with these inquiries and capturing leads to ensure you gain the best return on your promotional efforts.
From providing quotes to responding to requests for brochures, our virtual receptionist services will spring into action in supporting you. Furthermore, our Quick Address software allows our media response teams to accurately record details from each caller via their postcode. This will save your business and sales team time when they come to analyse the information.