Once you have chosen your virtual number and routing options, you can start adding any additional features you may need. With our virtual receptionist services in the UK, we offer a wide variety of additional features that will improve the service for your business.
This facility will answer multiple calls and distribute them to the destination number in the order they are received. Customers won’t hear an engaged tone and no call will be unanswered or missed.
This feature allows you to record all the calls on your virtual number. The recordings can then be sent to an email account of your choice for archiving or retrieval.
This type of UK virtual receptionist service is particularly useful if your calls are being routed to a home or personal number. A pre-connecting message will play before you take the call, letting you know if it is a business call. This allows you to answer appropriately.
If a call is not answered in a timely manner, it can be forwarded to voicemail. The voicemail messages will then be uploaded to an email account of your choice so you can call the customer back as soon as possible.
This sends calls straight to our 24/7/365 call answering service to be answered by one of our professional receptionists. We will forward messages to you via your preferred method, whether that be email or text.