Virtual Receptionist Services for your Business

Are you looking for the best virtual receptionist services for your business? If so, Netcall Solutions is the answer.  We provide non-fixed bespoke packages for both large and small businesses across multiple disciplines, including science, technology, hospitality and retail. Find out more about what we can offer your business by reading this article, or call our team on 08008404111.

Introducing our virtual receptionist services for your business

Having previously worked in customer facing roles, our virtual receptionists have all the skills necessary to provide a professional service.  With a courteous telephone manner and the ability to adapt their skills to meet the needs of each individual client, our virtual receptionists become an integrated and working part of your business, rather than a separate entity.

UK-based telephone operators

Flexible service

Messages taken 7 days a week

No monthly fee

Quick and easy set up

Saved money on telephone costs

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

More information about the services that we provide

Our clients have the option to build their own bespoke package from all the different services that we provide. We’ve given you more information on all the different facilities we can offer you below, so you can invest in the right virtual receptionist services for your business.

Overflow Call Handling

Overflow call handling is one of the most popular services that we offer. It covers you for any calls that you may miss, whether that’s because your phone lines are already busy or because you don’t have the capacity to answer every single call.

As part of our virtual receptionist services for your business, we’ll answer any call that comes through to us with a pre-arranged response, then relay any information back to you.

Message taking

Callers are less inclined to leave a message if they’re met with an answer phone. If they come through to our virtual receptionists, they can leave a message with us. We’ll reassure your caller that their call is important and supply them with the appropriate response, so you can get back to them when you’re free. We can relay your messages back to you via email and SMS at a convenient, pre-arranged time.

Emergency response escalation

Have you considered investing in virtual receptionist services for your business to handle your emergency response line? With many of the calls coming through to you not classified as genuine emergencies, our virtual receptionists can make sure that caller’s emergency meets certain criteria, then forward them on to your colleague on call. .

Temporary cover

If you’ve arrived at work to find that a colleague has called in sick, don’t worry. When you invest in our virtual receptionist services for your business, you can relax in knowing that one of our professional call handlers can take your colleague’s place for the day by taking calls and forwarding on messages.

If you know that a colleague is going to be taking an extended absence, use our virtual receptionist services for your business, rather than dally around trying to find a temporary member of staff. Our receptionist service is often cheaper than employing a temp, and you’ll only need to pay for our services as and when you need us.

Media response

If you’re just about to drop a major PR campaign, why not use our virtual receptionist services for your business? We can swallow the additional calls that you’re bound to receive, making sure only important or agreed business callers are put through to you.

Request your free trial today

What are the benefits of investing in our virtual receptionist services for your business?

We have been providing our virtual receptionist services for over 10 years. In that time, we have expanded to provide businesses across the UK with bespoke call handling packages which are recommended on the basis of your company’s specific needs.

The greatest benefit to choosing Netcall Solutions is that you have the freedom to control the service that we provide for your business. Aside from having the ability to switch around your package on a monthly basis, our contract-free service means you’ll only pay for your package as and when you use it.

All of our services are set up using the call divert option on your office phone system. You’ll only pay for our services when the call divert option is on. We’ve given you an example of one of our packages below:

Frequent User Service:

  • Calls from 55p per call, based on per second billing
  • High volume, basic message taking
  • Optional call transfer
  • 24 hours a day, 7 days a week, 365 days a year
  • Optional SMS/Text
  • FREE email sent
24/7 call handling services

When you choose Netcall Solutions to supply virtual receptionist services for your business, you’ll benefit from:

  • Superior support when you need it
  • Options based on your needs and the industry
  • Seamless and efficient service based on your requirements
  • A worthwhile service from which you will reap the benefits

Say Hello...

To find out more about Netcall Solutions’ specialised and competitively priced Message Taking services, call the team now on

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like