Virtual Office

Do you require a virtual office assistant? Call Netcall Solutions today on and discover how our friendly call handling specialists can make your lives that little bit easier. With many years of experience, our team are adept at answering and handling calls in a timely and professional manner. As one of the best virtual offices around, we provide a 24 hour service guaranteed to keep your customers happy.

Discover one of the best virtual offices in the UK

There are many reasons for choosing Netcall Solutions to handle your overflow call handling services, and these include:

Available 24/7/365

You are in total control

Save on your phone costs

No monthly fees

We are UK based

Suitable for all sectors

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

Running a business can be a never-ending task of balancing growth with the needs of your consumers. When times are tough, many companies will seek to downsize in order to save money, but this can often result in a reduced level of customer service which could see you losing out to your competitors. At Netcall Solutions, our virtual office services enable you to meet the needs of your customers while avoiding the expense of hiring and training a large team.

The idea is simple and involves having all or some of your calls redirected to our virtual office. You can choose when to activate this feature, and once you do, our team will be on hand ready and waiting to assist your customers with their requests. With charges starting at just 55p per call, there has never been a better time to make the switch. For more information, please see below.

How can Netcall Solutions be of assistance?

Here at Netcall Solutions, we understand that every company has different requirements. When you choose us over other virtual offices, you’ll have the choice of five core services and the option to create a bespoke package that you are in complete control of.

Overflow Call Handling

Whether you’re looking to alleviate the strain on your team, cut back on your overheads or simply outsource all of your calls, we can help. As the UK’s leading choice for overflow call handling services, our virtual office is the go-to option for when your phone lines are busy or unattended or for when you don’t want to be disturbed.

To find out more about the overflow call handling services provided by our virtual offices, click here.

Request your free trial today

Message Taking

Nobody wants to lose out to their competitors which is why first impressions are key, especially when dealing with potential customers. Often clients will call around different companies looking for a deal; if when phoning you, they are greeted by an unmanned phone line or a rude member of staff, you likely won’t get a second chance.

Our virtual office handles message taking services in a manner that is professional, helpful and insightful. Regardless of whether we’re dealing with new or existing customers, we aim to impress. We will also take helpful messages that can be passed back to you via email, fax or SMS/ text communications.

Emergency Response and Escalation

With our 24/7 coverage, our virtual offices are the best choice for those seeking emergency response and escalation services. We take a ‘no fuss’ approach that gives you the freedom to pick and choose when you would like us to handle your incoming calls. This means that you’re free to manage your callout or escalation rotas on-the-fly whenever you choose or as the situation dictates.

The emergency response and escalation services supplied by our virtual office assistants will benefit all manner of clients including the police, ambulance services and healthcare providers.

Temporary Cover

Some companies may not have a need for a long-term call handling package, but there are always going to be times where you’ll find yourself short-staffed. It’s during these, usually brief, periods where having an extra helping hand will make all the difference. Unlike other virtual offices, we’re always here when you need us to provide temporary cover that is second-to-none.

Our short term packages are affordably priced, starting at only £2 per day, and many customers who use us end up choosing to stay with us for a longer period. We will tailor the right package to your short-term needs and are here to provide cover in the event of scenarios that include:

  • Holidays
  • Maternity leave
  • Leave of absence
  • Sickness
  • Odd days off

Media Response

Develop your marketing strategies in collaboration with our professional virtual office call handlers. Through specialised Quick Address software, you’ll receive an accurate address for all callers, and we help to gather public response while working directly with your sales team. Whether you’re rebranding, launching a new service or unveiling your latest product, we will help you to field the inevitable torrent of sales-related calls.

With the help of our virtual offices, you’ll never miss out on a sales opportunity ever again!

24/7 call handling services

What makes us the best choice for a virtual office service?

When it comes to finding the right call handling professionals, there are many virtual offices to choose from; so how do you decide? You simply find the one company that puts your needs first and places you at the centre of everything that they do. Netcall Solutions are just such a company, and since 2007, we have facilitated the virtual office needs of thousands of satisfied customers.

Our excellent reputation has seen us amass an exemplary portfolio of clients. Thanks to the training that our team receives, you can expect your customers to have nothing but good things to say. When you choose our virtual offices, you’ll enjoy seamless integration; we work hand-in-hand with the rest of your team, so your customers will experience a hassle-free service.

Regardless of how big or small your company is, you will find our company to be a worthwhile choice for all your call handling needs. To start your FREE trial or to learn more about our services, please do get in touch as we’ll be happy to help.

Say Hello...

Take the plunge and call Netcall Solutions today on 0800 840 4111 and find out more about our virtual office services.

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.