Virtual office receptionist

How do you like the idea of having your very own receptionist? With our virtual office receptionist service, you can outsource all of your incoming calls and dramatically improve the running of your business. Our packages are easy to set up and can be adjusted to suit your requirements at any time! To find out more, call Netcall Solutions today on Freephone 0800 840 411.

Enlist Our Cost-Effective Virtual Receptionist Service

There are various levels of success that businesses go through, and a professional virtual office receptionist service is always a benefit, no matter how established your company is. Whether you run a big or small business, you need a team who have a wide array of knowledge regarding your business to answer the telephone. You need someone polite and who speaks English correctly, and someone who is also able to accurately answer any questions your customers may have.

Gone are the days of interrupted meetings and missed business calls due to staff absence. At Netcall Solutions, we have a team of virtual receptionists based in the UK who can provide superb overflow call handling and message taking services. If you do not have the time or the workforce to deal with all of your incoming calls, let Netcall Solutions ease your workload with our virtual receptionist UK service.

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

How Can a Virtual Office Receptionist Assist You?

Even if you have a dedicated receptionist or two, they can’t guarantee that every single call will be picked up in time. Your receptionist staff will still need to perform other receptionist duties and also take a lunch break, so some calls will go unanswered for this reason. Our virtual receptionist service can help ease the burden during these busy times.

Another reason why relying on a receptionist isn’t bulletproof is when more than one person telephones your business at the same time, as it’s impossible for the office receptionists to answer every call. Prospective clients are more likely to hang up and take their business elsewhere if they are put in a queue which makes a virtual office receptionist all the more valuable.

Our professional virtual receptionist UK team will answer all of your incoming calls and ensure that the caller is dealt with according to your strict instructions. We take pride in representing your company and, as such, go the extra mile to make sure that every caller is treated with the utmost respect and courtesy. Once the call is taken, we will send you a message via your preferred methods, such as email or SMS.

The team at Netcall Solutions will become experts in all areas of your company, and they will learn as much information about the specific details as you are willing to provide. This knowledge allows our virtual office receptionist team to answer your telephone calls confidently, and we will be able to answer all basic questions that your customers have with the proper authority.

As part of our virtual receptionist service, our team will pick up the phone and answer with your instructed greeting. Once your customer or prospective client has asked their query, we will obtain the information that you require.

Request your free trial today


What Are the Benefits of Our Virtual Receptionist UK Service?

There are so many reasons why companies choose to put our virtual office receptionist service into action. Our virtual office receptionist package is perfect for businesses of all sizes, and all industry types. By hiring Netcall Solutions to be your receptionist, you will receive a highly personalised service that is tailored to your company specifics. At Netcall Solutions, we employ hundreds of members of staff, and therefore we are able to deal with over 300 calls every hour.

Further benefits of choosing our virtual receptionist service include:

  • No monthly fees to pay
  • You have complete control over how and when we answer your calls
  • No fixed term contract
  • Packages that suit all budgets
  • UK based virtual receptionist service
  • Calls answered from just 55p per call!

Your account can be set up in just 24 hours. Our virtual office receptionist services are ideal for businesses of all sizes and our virtual reception service is available 24 hours a day, 365 days a year!

24/7 call handling services

Services Summary

At Netcall Solutions, we provide several virtual receptionist UK services which can be adapted to suit your needs; these are as follows:

Message Taking

Message taking is ideal for situations where your phone lines will be unattended, perhaps due to a meeting or staff training. Our team can man your phones, take messages and relay these to you via your chosen method of communication. Our virtual office receptionist team are always kept informed.

Overflow Call Handling

Overflow call handling is usually required when your own call handling team have reached their capacity. Any calls that spill over can be quickly redirected to us, so your customers won’t be kept waiting with our virtual receptionist service.

Emergency Response and Escalation

From emergency responders to 24-hour service providers, we can provide emergency response and escalation virtual office receptionist services to ensure that all calls are handled and prioritised accordingly.

Temporary Cover

Whether you’re dealing with staff sickness, maternity/ paternity leave or a planned leave of absence, temporary cover ensures that your operations are unaffected. This is a cost-effective alternative to having a permanent receptionist on your payroll.

Media Response

If you’re in the midst of a new campaign, our media response virtual receptionist UK service can help. Whether you’re launching a new product or unveiling a new service, we’ll ensure that you don’t miss out on a single sales opportunity. Our service covers everything from handling customer inquiries and orders to providing accurate marketing feedback to your sales team.

Why Choose Netcall Solutions?

Netcall Solutions has been established as a top quality call answering service for around ten years now. In that time our organisation has grown to provide expert telephone and virtual office receptionist services for clients in all industry sectors. As part of our service you can choose which communication method you would prefer to receive the messages we collect for your business; from fax, email, SMS, Skype, or a mixture of all four.

Whatever business model that you operate, our virtual receptionist service ensures that all calls are handled professionally. All you have to do is provide Netcall Solutions with information regarding your business, which our virtual receptionists will then learn off by heart. This means that when your customers call up, we will know all the right information to provide about your company and what information to obtain from your calling customer.

It could be the case that the phone call you miss is the next big business opportunity or an urgent enquiry from an important client. At Netcall Solutions, we are dedicated to making sure that you do not miss any of these vital messages. As our UK-based offices are open 24-hours a day, we can even inform you of calls that are made outside of business hours. From the moment you set up a package, all calls will be immediately redirected to our virtual office receptionist.

With our service, you have complete control over every aspect of your package, including the duration of your cover and which services you wish to use. We understand that UK businesses change from one month to the next, so whenever you need to tailor your service, do not hesitate to call our virtual receptionist UK team. At Netcall Solutions, we have flexible payment options to suit all budgets which means you never have to pay for services that you are not using.

If you are not sure whether the UK receptionists at Netcall Solutions can help your company, simply get in touch, and we will be happy to help.


If you’re searching for a virtual office receptionist service, look no further than Netcall Solutions. To inquire about your FREE trial, call us today on 0800 840 411.

Say Hello...

To arrange your free trial with our virtual office receptionist team, give us a call today on 0800 940 4111; we will get to work transforming the way you operate the telephone calls to your company. When you need the very best telephone answering bureau, look no further than Net Call Solutions to deliver the job perfectly.

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.