Temporary Cover for Call Handling
Do you have a member of staff on extended leave or off sick and you are struggling to handle the volume of calls? There is no need to struggle with Netcall Solutions. Our temporary cover for call handling is a short-term solution, with packages starting from just £2 a day.
By hiring a trained telephone PA, you are ensuring your calls are answered in the professional manner your clients are accustomed to. When you utilise these telephone answering services, Winchester clients can expect messages to be forwarded via email or SMS.
Overflow Call Handling
If your phone lines are busy, unattended, or you are needed elsewhere, you can set up your phones to divert your calls to our team. Our overflow call handling service is ideal for companies of all sizes and sectors. Your calls will be handled professionally and reliably by the Netcall Solutions team.
As with our message taking service, our overflow telephone answering services in Winchester will ensure you receive any message promptly and accurately. We will always forward your messages via your preferred contact method; email or SMS.
Emergency Response and Escalation
Emergency response call handlers play an important role in many government and private organisations. These include local ambulance services, the police, and healthcare providers. They are the first point of contact for the public in an emergency and are therefore responsible for prioritising every call they receive.
With Netcall Solutions Winchester telephone answering services, you can always be confident that our specially trained team can handle your emergency response and escalation telephone requirements. We will ensure those important phone calls that require escalation are passed on quickly and professionally to your own on-call personnel.