Why Are Telephone Answering Services For Small Businesses Important?
It may seem inconsequential to miss one call a day, or even one a week, but it can make a huge difference in the long term. According to statistics based on research conducted by BT, the average missed call costs a business £1,200. Without telephone answering services for small businesses, you could be losing £1,200 a day just by missing a single call.
To put it into perspective, one missed call a week will cost your business £62,400 in lost revenue in just one year based on the average figures. One call per day puts that at close to a dizzying half a million a year from not having efficient telephone answering services for small businesses.
It’s not just the immediate loss of revenue that affects your business. Without a telephone answering services for small businesses, you may face the blowback of bad press and negative online reviews due to clients or potential customers not being able to reach you.