Telephone Answering Services Newcastle

Could your company benefit from professional call handling solutions? Do you require temporary cover or a message taking service? For the most comprehensive telephone answering services Newcastle businesses can get, look no further than Netcall Solutions. Simply give us a call today on 0800 840 4111 to discuss your requirements further.

Our Range of Telephone Answering Services Newcastle Businesses Can Rely On

Here at Netcall Solutions, we are the premier company offering call handling options, and have been doing so successfully for many years. We provide a first class service, bringing real value to your business in Newcastle. Telephone answering services that we provide consist of a vast range of solutions, including:

Message Taking

Media Response Service

Temporary Cover for Call Handling

And Much More!

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

Message Taking Telephone Answering Services in Newcastle

Every business owner will know that answering the phone to a new client for the first time is extremely important. If you’re slow to answer, answer unprofessionally, or miss the call completely, you may not get a second chance. This is why, if you receive a high volume of calls and struggle to handle them, it is essential to implement a message taking service.

At Netcall Solutions, we provide this service for businesses in a range of industries and sectors. Our service empowers your business to convey a desirable image of expertise and professionalism. Every call handler is experienced, fully trained, and will answer professionally, taking any message required.

They will then forward these messages to you via your preferred contact method, ensuring your messages are delivered promptly and accurately. This is just one of our telephone answering services in Newcastle.

Request your free trial today


Temporary Cover for Call Handling

Having an employee off sick, on maternity leave, or on holiday is something that all businesses deal with and it can be stressful trying to arrange cover. However, with our temporary cover for call handling, there is no need to stress about the remaining team being unable to cope.

Our short-term packages start at just £2 a day, fitting into any business’ budget requirements. The expert operators that we provide will fit in seamlessly with your remaining team, providing professional telephone answering services. Newcastle businesses can trust our call handlers to accurately take and forward messages, ensuring you never miss a sales opportunity.

Media Response Service

Have you commenced a new advertising campaign? If so, there is a high chance that you will need some extra people to handle the increased influx of calls. With our media response service, no matter how many calls are coming in, our operators are more than capable.

We can provide you with rapid information gathering services, efficiently gathering all public response to your promotional efforts. This information will then be sent directly to your sales team to make use of.

Telephone Answering Services Newcastle

Why we’re the Best for Newcastle Telephone Answering Services

There are many reasons why we are considered to be the leading provider of telephone answering services in Newcastle and the entire UK. Established in 2007, we have been providing an extensive range of comprehensive services to clients since then, growing into the trusted company we are today. With the experience and reputation we have built up in this time, we are now in a unique position to assist businesses of all kinds.

We are a UK based call bureau, with highly trained, professional operators to handle your calls. No overseas call centres are used at Netcall Solutions, and we are available 24 hours a day, 7 days a week, and 365 days a year. This means that, whenever you require our telephone answering services, Newcastle businesses can rely on us to be there.

When you implement a call handling service, you want to be sure you are only paying for the services you are using. With our options, you can tailor your package to your exact requirements. We have flexible plans to suit every budget and, with our telephone answering services, Newcastle business owners are in complete control.

Are you unsure whether our call handling solutions are right for your business? At Netcall Solutions, we offer a FREE trial for any potential client, allowing you to test our telephone answering services. Newcastle business owners who are unhappy with our solutions can simply choose not to continue with our services.

Contact Us for the Best Newcastle Telephone Answering Services

If you are now convinced that ours are the premier telephone answering services Newcastle offers, or you’d like to try our FREE trial, contact us today. You can call us on 0800 840 4111, email us on, or fill out our simple online form. We will respond to your request as soon as possible.

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like