Telephone Answering Services Cambridge

Are you struggling to handle the sheer volume of calls that your business is currently receiving? Do you need a team to handle your calls, allowing you to focus on other aspects of your business? If you do, look no further than Netcall Solutions for the most comprehensive telephone answering services Cambridge offers. To find out more, please give us a call today on 0800 840 4111.

Our Range Of Telephone Answering Services In Cambridge

If you have been searching for a reliable, professional service to handle your calls, look no further than the expert team at Netcall Solutions. For businesses in Cambridge, telephone answering services don’t come more comprehensive than ours. Our call handling services include, but are not limited to:

Message Taking

Temporary Cover for Call Handling

Media Response Service

Emergency Response and Escalation

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

Message Taking

One of the telephone answering services Cambridge businesses can rely on Netcall Solutions for is message taking. Answering the phone to a new client for the first time is an extremely important process for any company. First impressions count and, if you fail to answer, are slow to answer, or answer unprofessionally, you may not get a second chance.

With this service, however, you will receive dedicated, professional operators who are experienced, fully trained, and will answer your calls as if they were your own receptionist. These operators will convey a desirable image of expertise and professionalism to potential clients.

Whatever your preferred contact method, whether email or SMS, we will get your messages to you promptly and efficiently. All of this allows you to concentrate on other aspects of your business with the reassurance that your calls are in safe hands.

Request your free trial today

Media Response Service

If you are about to commence a new advertising campaign, there’s a high chance you will need extra people to handle the influx of calls. Here at Netcall Solutions, one of our Cambridge telephone answering services is a media response service. No matter how many calls are coming in, our operators are more than up to the task.

Our team will efficiently gather all public response to your upcoming promotional efforts, and send these details directly to your sales team. You can immediately make use of the data your marketing plans have supplied. Plus, with our services, you will never miss a new sales opportunity ever again.

We know how important it is to learn as much as possible about potential clients. This is why, with these telephone answering services, Cambridge businesses can expect us to utilise Quick Address software. This obtains an accurate address from each caller via their individual postcode, saving your business time while minimising human error.

Temporary Cover for Call Handling

If you’re down a member of your team for any reason, whether holiday, sickness, or something else, your remaining team may not be able to handle the volume of calls. However, there is no need to stress with our temporary cover for call handling.

Our short term packages start at just £2 a day, fitting into any business’ budget. On hiring our team of expert operators, we will ensure that all your phone calls are still answered in the professional manner your customers are accustomed to.

As with our message taking telephone answering services in Cambridge, we will immediately forward any messages via your preferred method. This ensures that you can remain on top of your company’s day-to-day happenings whilst focussing on other aspects of your business.

Emergency Response and Escalation

Emergency response call handlers play an important role for many governments and private organisations, including local ambulance services, the police and healthcare providers. With our telephone answering services, Cambridge emergency response and escalation call handlers can expect important calls which require escalation to be passed on quickly and professionally to your on-call personnel.

Additionally, with this service, you can quickly and easily update your call out or escalation rotas by simply sending an email to us or phoning us directly. So, whenever you choose, or when necessity dictates, you can change this service to suit your needs.

Telephone Answering Services Cambridge

Choose Us For The Best Telephone Answering Services Cambridge Offers

Here at Netcall Solutions, we have been established since 2007 and, since then, have grown into one of the UK’s most trusted bureaus for telephone answering services. In Cambridge, we are renowned for providing the most comprehensive range of services to businesses of all sizes and types. Whatever your specific needs may be, we have the service and the team for you.

We work 24 hours a day, 7 days a week and 365 days a year. This means that, whenever you need telephone answering services, Cambridge businesses can rely on us to be there. With no monthly fees to pay, plus a quick and simple set up meaning you can be live within 24 hours, we believe we’re the best company in the industry.

Better yet, you are in control of your package. All of our plans are flexible and fully customised to your specific needs. This means that you only pay for the service you are using, and you can change or cancel a service whenever you like. It is this flexibility that has led to us becoming one of the best providers of Cambridge telephone answering services.

In addition to all of the above, Netcall Solutions also offers a free trial for all our customers. We want you to be 100% confident in our telephone answering services. Cambridge businesses, we believe that after trying our services, you will be convinced that we are the only company you need.

Contact Us

For further information on our telephone answering services, Cambridge businesses can contact us today on 0800 840 4111. Alternatively, you can send an email to or fill out our online form and we’ll respond as soon as possible.

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like