Temporary Cover for Call Handling
If you’re down a member of your team for any reason, whether holiday, sickness, or something else, your remaining team may not be able to handle the volume of calls. However, there is no need to stress with our temporary cover for call handling.
Our short term packages start at just £2 a day, fitting into any business’ budget. On hiring our team of expert operators, we will ensure that all your phone calls are still answered in the professional manner your customers are accustomed to.
As with our message taking telephone answering services in Cambridge, we will immediately forward any messages via your preferred method. This ensures that you can remain on top of your company’s day-to-day happenings whilst focussing on other aspects of your business.
Emergency Response and Escalation
Emergency response call handlers play an important role for many governments and private organisations, including local ambulance services, the police and healthcare providers. With our telephone answering services, Cambridge emergency response and escalation call handlers can expect important calls which require escalation to be passed on quickly and professionally to your on-call personnel.
Additionally, with this service, you can quickly and easily update your call out or escalation rotas by simply sending an email to us or phoning us directly. So, whenever you choose, or when necessity dictates, you can change this service to suit your needs.