Telephone Answering Service in Leeds

Are you searching for a telephone answering service in Leeds for your company? Do you need a professional team to handle your business’ calls so you can focus on other aspects of your company? If you do, look no further than Netcall Solutions, a reliable 24 hour telephone answering service. To find out more about all the ways we can help your business, please call us today on 0800 840 4111.

Our Professional Leeds Telephone Answering Service

At Netcall Solutions, we have been providing a first class telephone answering service to business customers right across the UK. We provide this range of services so that business owners can focus on other, more important factors to do with the running of their company. If you are searching for a telephone answering service near Leeds, we can help you with the following:

Message Taking

Emergency Response and Escalation

Virtual Numbers

Overflow Call Handling

Temporary Cover for Call Handling

And Much More!

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

Message Taking

Answering the phone to a new client for the first time is an important process for any company because first impressions count. If you’re slow to answer the phone, answer unprofessionally, or miss it completely, you may not get a second chance and they could end up calling your competitor. At Netcall Solutions, we provide an affordable and reliable message taking service for your business. This allows you to convey a desirable image of expertise and professionalism to potential clients and peers.

Our professional operators are experienced, fully trained, and will answer your calls as if they were your very own receptionist. Whatever your preferred contact method, whether email or SMS, we will get your messages to you promptly and accurately. This is just one of the options available to you with our telephone answering services Leeds business’ can rely on.

Overflow Call Handling

Our overflow call handling services empower busy business people to focus on what they do best while their incoming phone calls automatically get diverted to our team. Whenever your lines are busy, unattended, or you are in an important meeting and cannot be disturbed, your phone can be set up to divert them.

Whatever your industry, our team of highly trained and skilled personal assistants can answer your calls and seamlessly deliver your messages by your preferred method; SMS or email.

Request your free trial today

Emergency Response and Escalation

If you are looking for a reliable 24 hour, 7 days a week emergency response and escalation telephone answering service, Leeds businesses need look no further than Netcall Solutions. Emergency response call handlers play an important role for many government and private organisations, including local ambulance services, police and healthcare providers.

They are the first point of contact for the public in an emergency and are responsible for prioritising every call they receive. You can be confident that our specially trained team will ensure that those important phone calls which require escalation are passed on quickly and professionally to your own on-call personnel.

Temporary Cover for Call Handling

If you or an employee goes on holiday, maternity leave, a leave of absence, or is off sick, there is no need to stress. By hiring our team and utilising our telephone answering service in Leeds, we can handle the incoming calls and message taking or you. Our temporary cover for call handling service is available at prices starting from just £2 a day.

With this service, we will ensure that all your calls and messages are taken in the same professional manner that your customers expect. Your messages will be immediately and accurately passed on via your preferred method with this telephone answering service Leeds.

Virtual Numbers

At Netcall Solutions, one Leeds telephone answering service we offer is our virtual office and virtual numbers. For less than 65p per day, you can have your very own virtual number and receptionist to take your important calls and messages. As well as corporate telephone systems, we also offer call routing, audio conferencing, fax to email, and much more.

Telephone Answering Service in Leeds

Choose Our Telephone Answering Service in Leeds

Netcall Solutions has been established since 2007, and this has given us plenty of time to grow our business into one of the UK’s most trusted call handling bureaus. Since our beginnings, we have built up a positive reputation with all of our clients. Our experience and positive development means we are now in a unique position to assist clients with our Leeds telephone answering service.

Whatever the size of your company, we can provide the solution for you. We work 24 hours a day, 7 days a week and 365 days a year, providing you with a live telephone answering service Leeds. Additionally, we are UK based with UK operators, all of whom are highly trained. A UK call handler will always take your messages as we never use overseas call centres.

Our prices are highly affordable and very competitive. There is no monthly fee to pay and a quick and simple set up service, meaning your package can go live within 24 hours. We have flexible plans to suit everyone’s budget and you are in complete control of your package. You can change and update your package as your company grows. Better yet, you never pay for a service you are not using with our telephone answering service in Leeds.

Would you like to see some reviews from previous customers? We are confident that reading these for yourself will provide you with all the assurance you need that we offer the best telephone answering service Leeds can rely on.

Say Hello...

To find out more about our telephone answering service in Leeds, contact us today on 0800 840 4111. Alternatively, you can email us at or fill out our simple online form. A member of our team will respond to your enquiry as soon as possible.

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like