Small Business Phone Answering Service

Is manning your phone lines taking valuable time away from the other areas of your business? Do you require an edge in a market that is highly competitive? If so, give Netcall Solutions a call today on FREEPHONE 0800 840 4111 and find out from our team which one of our great call handling packages is right for you. As the UK’s leading call handling bureau, we are the number one choice for a small business answering service.

Choose our dedicated small business answering services

We have small business answering service packages to suit businesses across a wide range of sectors including:


Letting agents



Freelancers and sole traders

Marketing agencies

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

Any fledgling company must deal with limited resources and staff. It is during these challenging times that many companies fail often finding themselves losing out to larger, better-equipped businesses. Here at Netcall Solutions, we have created a small business answering service that has been cleverly designed to address this gross imbalance.

Not only does our service create the illusion of size but also provides you with the manpower to back up this image. Never again will you need to be concerned about your customer’s calls going unanswered or being handled in an unprofessional manner. With no monthly fees and flexible options to suit your needs and budget, our small business answering services will help you to succeed – with our help, you will never miss out on a sales opportunity again.

To learn more about our great services, please see below:


Overflow Call Handling

There are times where your phone lines may be busy or unattended. Perhaps you have scheduled a client meeting or have assembled the team to celebrate a colleague’s birthday. Whatever the case, your customers should not be kept waiting. Our incredibly low call answering service cost includes exceptional overflow call handling services.

Whether you require a full-time solution or temporary cover, you can be certain that your calls will be handled with the utmost professionalism by our team.

Our packages can be tailored to fit your business’ needs with a wide range of options available such as optional call transfer and high volume/ basic message taking. Best of all is that our company never sleeps, so we will deliver your small business answering services 24 hours a day, 365 days a year! This makes our service perfect for those seeking emergency response and escalation and media response services.

Request your free trial today


Message Taking

Speaking of message taking services, at Netcall Solutions, our goal is to empower your business by helping you to put your best foot forward. We understand just how important that initial customer enquiry can be. Thanks to our small business answering service, you can rest assured that any caller will be well-taken care of and receive the best answer to their queries.

All calls will be fielded by our professional message taking specialists. They will compile detailed messages that are easy to interpret and provide a clear and concise point of contact for you to reach. These messages will be relayed to you via your chosen method – email, text or fax – all of this for a highly affordable call answering service cost.


Temporary Cover

As mentioned earlier in this article, our call handling services are also available on a short-term basis too. You stipulate exactly when and how long you would like your temporary cover to last and we will take care of the rest. Whether you’re covering maternity leave or a leave of absence, your ability to deliver a great service will not be affected thanks to our small business answering services.

Our temporary call handling packages start from as low as £2 per day. We endeavour to work hard to keep your customers happy during this busy interim period so that your day-to-day operations don’t become bogged down. Here at Netcall Solutions, we have complete confidence in our temporary cover solutions. Is it any wonder when 98% of those who choose our short-term packages end up moving on to our permanent answering services?

If you would like more information about our small business answering service, get in touch with our helpful team now by calling FREEPHONE 0800 840 4111.

24/7 call handling services

Why choose Netcall Solutions?

Are you looking for a UK based small business answering service that has raised the bar for what is considered the industry standard for quality? Then there is only one name that you need to remember – Netcall Solutions. Founded in 2007, we have built an outstanding reputation as one of the finest UK call bureaus around.

This reputation has earnt us the respect and admiration of both our clients as well as our competitors. Our small business answering services are widely recognised for being versatile enabling us to facilitate the corporate call handling requirements for many different businesses. Not only are you guaranteed superior support but seamless integration too.

When you choose our small business answering service, you won’t need to worry about being locked into a contract or paying for services that you don’t need. At Netcall Solutions, we offer flexible plans to suit all businesses and we’ll happily discuss your particular needs and help you select the package that is right for you.

To top it all off, there are no monthly fees and no need to purchase any expensive equipment. Plus, thanks to our quick and easy setup, you can be live in just 24 hours.

“Just a quick line to thank you for a brilliant service from Netcall. 
We are a new Claims Management Company specialising in PPI Claims. We use Netcall as our main point of contact for incoming calls. We know that our customers get their calls answered quickly and efficiently – their queries are then directed by email to the relevant person.

Using Netcall has meant that we dont have the distraction of constant phones ringing in the office and we have the comfort that our incoming calls get answered 24/7.


Say Hello...

If all this sounds like something that you would be interested in, call Netcall Solutions today on and request a FREE trial of our small business answering service…

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like