Small Business Answering Services

Do you run a small business? Would you like an extra pair of hands to answer your telephone calls when you and your team are busy? Then it sounds like you would really benefit from the small business answering services that we provide at Netcall Solutions. The running of your business will be easier with our professional team handling your incoming calls.

Call answering services for small business customers

See below for a wide range of examples of where our customers have opted to have their calls redirected to us:

Attendance at a meeting

Toilet breaks

Out of hours – very beneficial if you are an international company

When training new staff members

Taking a lunch break

Times you make a Skype call

Weekend days

When you are travelling on the road

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

At Netcall Solutions, like any other company we started out small so we understand the challenges that young businesses must overcome on a daily basis. You have enough to worry about already, so why not let us take care of your phone lines for you. Our answering services for small business setups are available 24 hours a day, all year round. So we are always there when you need us most.

How can Netcall Solutions be of assistance?

When you are in the middle of an important task that is fundamental to the smooth running of your company, you don’t want to break your concentration by having to answer the phone. Distractions can lead to sloppy workmanship, and during busy periods customer’s calls may go unanswered or be handled in an unprofessional manner. What you need is a small business answering service; but how will you find the best company available?

It’s easy with Netcall Solutions! We supply the best solutions to ensure that never again will your phone lines be an issue. By enlisting our team, your employees will be free to go about completing their daily duties completely unhindered. Our service will ensure a consistently high standard of customer care; even when members of your team are off due to sickness or holidays.

What can you expect from our small business answering service?

Our small business answering service is entirely flexible. You only need to divert your phone calls to our team as and when you require the service. This affords you absolute control over when you use us, and you only ever pay for when we answer your calls. With prices starting from as little as 55p per call and a wide range of packages to choose from, our answering services for small business customers can be tailored to any suit any budget.

When you run a small business, it can seem like there are a million and one little tasks that need to be done all at the same time. Sometimes you need to put all of your attention into the task at hand, and not worry about interruptions. However, you don’t want calls to go unanswered as this can lead to loss of business and prospective clients.

You can divert your phones to our receptionist team for as long or as short a period as you require. Rerouting your phones is incredibly simple and quick, so it is very easy to switch the phone line between your company and ours.

At Netcall Solutions, we have over the years provided our services for companies spanning a variety of sectors including:

  • Building trades
  • Technology companies
  • Design and marketing
  • Security companies
  • Catering and Leisure

Request your free trial today


The benefits of choosing answering services for small business environments

There are many advantages to investing in answering services for small business setups. Read on as we have listed some of the top benefits below:

Never miss out on an opportunity

You may have invested a large sum in marketing and developing your products and services, but if your phone lines are inaccessible, you will end up losing out on opportunities. Whether it’s due to an unattended or busy phone line, if customers are unable to get through they will go elsewhere. With Netcall Solutions, they will be put straight through to our virtual receptionist team.


For many companies, hiring a dedicated receptionist is an expense that simply cannot be justified. Fortunately, with a small business answering service, you’ll have the flexibility of a service that can be activated as and when you need it. This will save you money on hiring an individual or team as well as paying additional salaries and company benefits.

Free up your team to grow your business

Companies that lack a dedicated team for handling incoming calls often put these duties on employees working in other areas of the business. As a result, your staff will be distracted from their main role which is the growth and expansion of your company. Our answering services for small business setups eliminates this issue by diverting all calls away from your team leaving them to focus on doing what they do best.

Personalised service

At Netcall Solutions, we provide a wide range of solutions from basic call answering and filtering options to packages that add are customised to your needs and preferences. By briefing our virtual receptionists, we can field questions regarding your services without having to interrupt your team. Plus, we can convey personalised greetings, scripts, and promotional dialogue to your customers should you desire this.

Generates the appearance of size

It’s a sad fact, but customers will often choose larger companies as they are typically more well-established. By choosing Netcall Solutions, our services will convey an illusion of size that will make your business seem bigger than it actually is. The happier your customers are with your phone service, the more your trust builds and the more likely they are to refer your services.

Additional benefits of using our services include:

  • Call services available even when your business is closed
  • Appointment booking and calendar management available
  • No need to worry about hiring, training and performance monitoring
  • No contracts or setup fees
  • Allows call recording
24/7 call handling services

Why choose our small business answering services?

First impressions count in business, especially when you are a small business that is trying to grow in popularity and size. Having a skilled telephone answering service can either make or break your company. A fantastic call bureau team can win you more clients and revenue, while a bad call bureau can cost you customers. For the greatest small business answering service, your only choice should be with Netcall Solutions.

By choosing Netcall Solutions to be the provider of your small business answering services, you will get the experience of the best virtual office telephone and receptionist service. You can rest assured that when your customers speak to our UK based team, they will be talking to someone polite, articulate, friendly and well-trained in your business operations.

With affordable options to suit businesses spanning all sectors, you’ll be hard pushed to find a better call handling provider anywhere else.

Say Hello...

Discover how our small business answering services can benefit your company by calling Netcall Solutions today on FREEPHONE 0800 840 4111 and requesting your FREE trial.

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.