Small Business Answering Service

Have you Googled ‘small business answering service’? Then you may have noticed the name Netcall Solutions. If so you should definitely get in touch today without delay. As one of the cheapest and most reliable call handling bureaus around, we provide services that are simply the best. To find out more, give our team a call today on FREEPHONE 0800 840 4111 and request your FREE trial.

Our small business answering services

Our small business answering team can facilitate a wide range of roles for your company with packages that include:

Emergency Response & Escalation

Overflow Call Handling

Temporary Cover

Media Response

Message Taking

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

In today’s dog-eat-dog world, it can be tough for small emerging businesses to compete with larger, more established rivals. It is more than likely that you lack the capital to invest in hiring additional staff to man your phones; fortunately, there is an excellent solution. At Netcall Solutions, we provide a highly affordable answering service that will have you competing in the big leagues in no time at all.

To find out more about our answering service for small businesses, continue reading below.


What’s the deal with our competitively priced answering services?

What makes our small business answering services so unique is that it can be tailored to any size company, regardless of available funds. There are no monthly fees and no binding contracts, so you are free to stop and start our services as and when you see fit. With prices from just 55p per call, you could save on your monthly phone bills, leaving you with more money to invest in other areas of your company.

At Netcall Solutions, we recognise that our clients want full and seamless integration with their business. There’s nothing worse than the left hand not knowing what the right hand is doing; not so with our answering service. When you activate our services, your inbound calls will be automatically diverted to us where they will be answered in a timely fashion.

Our experienced team exercise polite phone etiquette to ensure exceptional customer service with all inquiries answered quickly and efficiently. You decide when we take your calls and whether we take all or some of them. As the leading choice for small business call answering services, we have the skills to either supplement or replace your call team altogether. During each call, we will take a detailed message and relay it to you via your chosen method, so you always stay informed.

Best of all is that we cover all sectors from estate agents and building trades to technology companies, accountants and more. If you are still unsure, why not sign up for our FREE trial today and try our answering service for small business customers before you buy.

Request your free trial today


What are the benefits?

There are many terrific benefits to consider if you’re a small company. The benefits of our small business call answering services are numerous and are guaranteed to help your business succeed in a highly competitive climate. Our services will help secure new business and protect your reputation from possible brand damaging actions.

To find out more about these incredible benefits of our UK telephone answering service for small businesses, continue reading below:


Fantastic savings

Creating your own in-house call team might seem like the most efficient option, but it is by no means to cheapest. From paying out for staff salaries, training and incentives to expensive equipment, the costs will soon stack up. Our small business call answering service absorbs these costs and provides you with a single, highly competitive fee.


More time for your brand

The key to growing a successful brand is to invest time and money into your services, products and marketing strategies. Sadly, time spent on the phone is less time spent growing your business. Our call answering service allows you to recommit your resources where they are needed most. We’ll take care of your new and existing customers while you focus on growing your brand.


Complete professionalism

Not everyone is confident speaking on the phone, and when under pressure and faced with impending deadlines, phone etiquette often goes by the wayside. Here at Netcall Solutions, our team undergo regular training and are specially selected for their confidence and professionalism on the phone. Thanks to our call answering services, you’ll be confident that your company is being represented in the best light.


Flexible service

At Netcall Solutions, we understand that the needs of your business will change from one month to the next. As staff leave and join, your business expands, and your team are required to meet the needs of busy seasonal periods, the demand on your phone lines will fluctuate. It is for this reason that our small business call answering service can be scaled up and down at short notice, so you’re never paying for services that you don’t need.


Appearance of size

It’s natural for customers to put more trust in a company that is more established than one that has only been trading for a short time. Sadly, a lot of companies don’t often get the chance to build their reputation, and one reason is due to this unfair perception that many have. This is where our small business call answering services are designed to address this imbalance.

Our team are able to field a large volume of calls with simultaneous calls being answered every seven seconds! This means that your customers won’t be kept waiting or met with a busy line. This provides the appearance of size and reassures your customers that their needs will be met.

Small Business Answering Service
Call handling service

Why Choose Netcall Solutions For Your Small Business Answering Service?

At Netcall Solutions, we are the country’s leading UK based call handling bureau with around nine years’ of experience to our name. In that time, we have established an exceptional reputation with hundreds of satisfied clients and much of our business deriving from customer referrals. With the prospect of stiff competition, our answering service will give you a much-needed competitive advantage.

Our services are guaranteed to bring real value to your organisation by ensuring that you are never again saddled with missed or mishandled calls. Instead, we can help you to grow your existing customer base by promoting the right image for your company. Let the professionals handle your answering service, while you focus on growing your company into a thriving enterprise.


“We have been using Netcall for almost as long as we have been in business and have found their call answering services invaluable for covering holiday periods and taking calls out of hours. Even as our Online Marketing business grows we still find a need for the professionalism of the Netcall service and have recommended them to several of our clients. To sum up this is a great service at a great price!”

Best wishes, Fran

Say Hello...

Discover the best small business call answering service today when you call Netcall Solutions on FREEPHONE 0800 840 4111. As the best phone answering service for small business customers, you won’t find a better service anywhere else.

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.