Phone Answering Service

Are you tired of always missing those all-important calls? Do you hate seeing valuable sales opportunities slip through your fingers? Then call Netcall Solutions today and discover our world-class call answering service that is entirely UK based. Manned by a team of charismatic, friendly and knowledgeable call handlers, you can rest easy knowing that your calls are being handled correctly. Don’t overstretch your business when you can choose Netcall Solutions for a hassle-free service.

Discover market-leading phone answering services

Here at Netcall Solutions, we provide a call answering service for small business customers as well as large customers too. As a company, our call answering service costs are among the most competitive around. For instance, our ‘Frequent User Service’ package offers great benefits and comes with a range of features such as:

Calls from 55p per call, based on per second billing

Optional call transfer

Optional SMS/ Text

High volume, basic message taking


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Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

So often is the case that smaller companies lose out to larger businesses that have access to far more resources and manpower. Here at Netcall Solutions, we feel that this is unfair which is why we have made our cheap phone answering service fully accessible to businesses of all sizes. Whether you’re looking for a permanent service or temporary cover, our bespoke service can be tailored to suit your particular needs.

From overflow call handling and message taking to emergency escalation and media response, our business phone answering services will fit into virtually any sector. You don’t need to invest in any expensive equipment, and with our quick setup, you can be live within 24 hours.

With our call answering service, you will always be in total control. If for whatever reason your volume of calls increases or decreases, let us know and we can stop or amend your services with no penalty to you. If you would more information about our incredible call handling services, be sure to click on our FAQs page now.

Request your free trial today


Virtual Office Services

Thanks to our fantastic virtual call answering services, you have complete control over your operations and budget. From call routing and corporate telephone systems to audio conferencing, we have much to offer and the lowest 24 hour telephone answering service costs to boot.

We will supply you with your very own virtual telephone number along with a professional receptionist whose job will be to manage your incoming calls. Accurate messages will be taken and passed along to you or your chosen point of contact via your preferred method of communication. As part of our call answering service, you will also have complete access to your own personal online management dashboard.

All this, plus a range of fantastic features and benefits makes our virtual numbers the ideal choice for those looking to build the perfect call answering services package. Better still, our basic package which includes a virtual number and receptionist service will cost you less than 65p per day!

If you have any questions about our call answering service and how it could benefit your business, do not hesitate to get in touch with us today. We will look forward to answering any questions that you have.

Benefits of a call answering service

If you haven’t thought about call answering services for your business, it is worth taking the time to read about how our service could revolutionise your business and services for the better. The first benefit is that we cater our service to your needs. So if you need to scale down or up at any time, we have the facilities to do so to ensure that your business stays on top of calls.

When you are short-staffed or have to deal with issues that affect your business such as absences or maternity leave, it is best to prepared for every eventuality. With our help, we will do our best to ensure that your business stays on top of all those calls. At Netcall Solutions, we assure you that we will deliver results that are exceptional when dealing with your phone calls.

Connecting to your customer and making them feel valued is a skill that many telephone operators often miss out on. When delivering call answering services, we believe it is important to make a connection with the person who is calling to ensure they stay a customer of yours. Our team are highly trained to ensure they deliver a warm and responsive service in line with the customer’s needs.

phone answering service

Why Should You Choose Netcall Solutions?

At Netcall Solutions, we understand the frustration of a call that is either mishandled or missed entirely. Customers are unlikely to give you a second chance and are more likely to go to your competitors instead. Established in 2007, we have quickly grown to become one of the UK’s most trusted call bureaus. Today, our call answering service has garnered a well-earned reputation.

In fact, many customers who initially choose us for temporary cover progress to using our fulltime call handling packages. With systems that can handle over 300 calls per hour, we have gained a positive reputation for providing call answering services that keep pace with any business. Furthermore, we have the capacity to simultaneously answer calls within seven seconds of them reaching us.

Choosing Netcall Solutions is a decision that we’re confident you won’t regret. Not only do we promise exceptional results but we also strive for seamless and efficient integration. We work as an integral component of your company rather than as a separate entity to ensure maximum efficiency. Still not convinced? Then why not give us a try by requesting a FREE trial with no obligation to commit.

Based in the United Kingdom, our operators are in-house trained to deliver an excellent service as per your wishes. We never use overseas call centres and give you complete peace of mind that the job will be completed properly first time round. Setting up your call answering service could not be any easier, just ring us now on Freephone – 0800 840 4111. Your new telephone line will be operational and live within 24 hours!

Customer testimonial

“We have been using Netcall for almost as long as we have been in business and have found their call answering services invaluable for covering holiday periods and taking calls out of hours. Even as our Online Marketing business grows we still find a need for the professionalism of the Netcall service and have recommended them to several of our clients. To sum up this is a great service at a great price!”

Best wishes, Fran

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For the most exceptional business phone answering service delivered by a team of fully trained professionals, call Netcall Solutions today.

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like