Until you have one, you won’t know just how valuable a phone answering service can be to your business. Every call you miss is potentially a missed customer, and it all adds up. With Netcall Solutions at your back, you won’t need to worry about missed calls again.
Our team is highly motivated to give you the best answering services for small businesses available, which will allow you to focus on your business more closely. It gives you an affordable alternative to hiring a member of staff specifically for the purpose of taking calls, which can be inefficient and not cost effective.
BT (British Telecom) conducted research into the cost of missed phone calls for businesses across the UK. Their survey showed that the average cost of a missed call was a staggering £1,200 when you don’t use a phone answering service like ours. This means that if you miss one call a day, it could be costing your business nearly half a million pounds over the year. One call a week still costs £62,400 over the course of a year, and one missed call a week isn’t a lot.
Danny Longbottom, BT Business UK SME managing director, said: “We already know from speaking to our customers that missed calls mean missed business. Companies, especially SMEs, are becoming increasingly mobile – 77 percent offer flexible working and 45 percent hot-desking, according to the research – so getting calls to the right person is potentially more difficult. No one cares about how a call is routed, especially the customer – they just want to get to speak to the right person.”
With our phone answering service to take your calls for you, you won’t be losing potential income from missed calls any longer. Our staff are trained and experienced in providing advice and feedback to a customer as if they were speaking to your company directly.
Our call centre for the phone answering service UK is based in England, so no overseas call centres. All of our operatives are trained and experienced to take calls in a professional manner, which will shed a positive light on your company.
The packages for our UK call answering service gives you unparalleled flexibility. There is also no monthly fees, which means you only pay for the calls we take and the services we provide. This will ensure you know you are getting the best value for your money.
If the plan you have selected for the phone answering service UK isn’t right for you, or you feel like you need to add or take away from it, you are welcome to. The plans can be changed at any time, so you are always in complete control. The service can go live in as little as 24 hours as well, so you won’t miss any more calls and lose income.
If you are ready to start saving yourself a huge number of potential clients and income, you are welcome to contact us at any time. As with our answering services for small businesses, we are available 24/7. The easiest method to contact our team at Netcall Solutions is to give us a call on our free to phone number 0800 840 4111.
Some people choose to get in touch using written methods. If these methods are preferable to you, then you may be pleased to know our easily navigable website contains a simple to use online form. All we need is your name, email address, a phone number if you would like us to call you to discuss our phone answering service UK packages, and, of course, the message itself.
Alternatively, you are welcome to send your enquiry to us through email directly. We can provide information about our services so that you can proceed to make an educated decision about using Netcall Solutions. Please send your email to firstname.lastname@example.org, and you will receive a comprehensive reply in short order.