Phone Answering Service for Small Business

Are you the owner or representative of a start-up that is currently on the market for a phone answering service for small businesses? You can stop searching for your perfect company now that you have arrived at Netcall Solutions. We are here to offer you a full service that is easy to set up and very simple to manage. To get a free quote for our solutions, call our courteous customer care team any time on 0800 840 4111. We are open 24 hours a day!

Our phone answering service for small business owners

All successful entrepreneurs remember being at the early stages with their business. As a new company, you are obviously very eager to establish your brand and create a presence in the marketplace regardless of which sector you happen to be working in. At first, it can be a serious challenge to handle financials, promote your presence and also look after your customers at the same time. This is where a phone answering service for small business owners comes in.

Recent increased demand can be another reason why you might be seeking out phone answering companies for small businesses and start-ups. It can be very demanding to ensure that every call gets answered while also running the day to day operations of the business. In order to guarantee that you don’t lose any business to your competitors, get in touch with Netcall Solutions for a bespoke package. The affordability of our call answering service cost will surprise you.

Each and every phone call will be answered in a timely fashion. It doesn’t matter what type of setup you currently have at your company. We will quickly lay out our systems in an efficient way and redirect all the calls to our UK-based centre.

At Netcall Solutions, we are known for our flexibility. There are no monthly fees or hidden charges that you ever have to worry about. You are completely free to dictate and change the operation of our services.

The benefits of enlisting a call answering service for small business runners

There are numerous reasons why a company might want to enlist our expertise. The most common reasons for hiring our call answering service for small businesses are the following:

Busier Than Usual Phone Lines

Maternity Leave Cover

Unforeseen Staff Illnesses

General Holiday Cover

Not Wanting to be Disturbed While in a Meeting

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

When choosing your telephone answering service for small businesses, it is always important to pick a company that will intently listen to your requirements and put your needs first. Our high quality call handling services are always professional thanks to our years of experience in the business. We will always go the extra miles for our clients, which is why we get a lot of new work from referrals and recommendations.

Our operators work around the clock. That means 24 hours a day, 7 days a week, 365 days a year including Bank Holidays and weekends. We never outsource our calls and all operators are qualified professionals with a great passion for what they do. We will always follow your exact instructions and specifications that will make it sound like your client is speaking to a receptionist right in your building.

First established in 2007, we have gone from strength to strength since our founding. We are now proud to be considered one of the leading providers of a multifaceted phone answering service for small businesses in the United Kingdom. Please keep reading to see the many benefits you will experience with our setup.

Request your free trial today


Out of Hours Call Handling

Even though your company may work from 9 AM to 5 PM, calls will still come in outside of working hours. With our answering services, you will never have to worry about missing an important message or opportunity again.

Increasing Your Business

With your phone lines looked after by our accredited operators, you can focus on growing your company and generating revenue instead of worrying about customer services. From the feedback we have received from our clients, our service frees up their time to discover new opportunities instead of focusing on the more mundane tasks like handling the incoming calls. An additional benefit is filtering out telemarketers, scammers and other annoying sales calls.

Building Up Customer Confidence

Every service we offer will be fully personalised to your company. For small businesses and start-ups, creating the illusion of size is a very important aspect in the beginning. Having a professional operator with a fantastic phone manner answering the phone and taking down your messages will make your company appear larger than it actually is while you focus on expanding.

Enabling Call Recording and Product Ordering

Recording calls and having the ability to play them back is an excellent thing to do from a legal standpoint. Having this tool in your arsenal will enable you to deal with a variety of issues far more effectively than you would be able to without a playback facility.

Removing Dependency on Answering Machines

Relying on an answering machine will make your company seem disorganised and not up to date with the modern world. This may cause some clients to give up on your business before they actually get through to someone. You can avoid this by enlisting the expertise of Netcall Solutions.

Removing the Need to Monitor Performance

When you hire a team of professional call handlers, you will not need to allocate time and resources to monitoring staff performance. Start-ups and small businesses are understandably very careful about where their revenue is going, so not having to spend money on performance monitoring is a great way to save and direct the funds in a more useful direction.

Free trial for our call answering service for small business owners

It is completely understandable that a small business looks after its finances carefully and will not want to allocate any funds without sampling the service first. This is why we are offering a free trial for all potential clients. Just reach out to our friendly team at your earliest convenience and tell us about your situation. We will set up shop, so you can see exactly what we are capable of. If you decide not to opt for our service, the only cost chargeable be that of passing the messages along.

24/7 call handling services

Why choose Netcall Solutions over other phone answering companies for small business?

Here at Netcall Solutions, we consider ourselves to be the leading professional phone answering service for small businesses and start-ups. Our reputation has been built upon our fantastic customer service skills and unparalleled flexibility when it comes to customised price packages. Even though we have had a great level of success since our founding, we are constantly looking to expand even further.

Netcall Solutions never closes its doors. The bespoke services offered by our dedicated team of operators are available to you 24 hours a day, 365 days a year. Over the years, we have worked for many different businesses across a wide range of sectors, so we will be able to adapt to the personality of your company very quickly. Your customers will have no idea that the person answering the phone isn’t actually based in the same building as you.

Just a quick line to thank you for a brilliant service. We are a new Claims Management Company specialising in PPI Claims. We use you as our main point of contact for incoming calls. We know that our customers get their calls answered quickly and efficiently – their queries are then directed by email to the relevant person. Using this service has meant that we don’t have the distraction of constant phones ringing in the office and we have the comfort that our incoming calls get answered 24/7.” –Andy, Customer Testimonial

As you will be able to tell from the information above, there is only one provider of a phone answering service for small businesses that truly stands out from the rest and that is Netcall Solutions. Should you have any questions whatsoever about any of our capabilities, then please do not hesitate to reach out via one of the below contact methods.

Contact us now for a free quote on our call answering service cost

Are you now convinced beyond a shadow of a doubt that Netcall Solutions is the team to call when it comes to a comprehensive telephone answering service for small businesses? If so, then there are several ways to contact us. Please feel free to either call us directly on 0800 840 4111, e-mail your requirements right on over to or fill out our online form. We will respond very shortly!

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Enlist our phone answering service for small businesses today. Contact us on FREEPHONE 0800 840 4111 for more information.

A Few Reasons Why More People Are Choosing Netcall Solutions To Handle Their Telephone Answering Needs.

WE WORK 24/7/365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.