Out of Hours Call Handling
Even though your company may work from 9 AM to 5 PM, calls will still come in outside of working hours. With our answering services, you will never have to worry about missing an important message or opportunity again.
Increasing Your Business
With your phone lines looked after by our accredited operators, you can focus on growing your company and generating revenue instead of worrying about customer services. From the feedback we have received from our clients, our service frees up their time to discover new opportunities instead of focusing on the more mundane tasks like handling the incoming calls. An additional benefit is filtering out telemarketers, scammers and other annoying sales calls.
Building Up Customer Confidence
Every service we offer will be fully personalised to your company. For small businesses and start-ups, creating the illusion of size is a very important aspect in the beginning. Having a professional operator with a fantastic phone manner answering the phone and taking down your messages will make your company appear larger than it actually is while you focus on expanding.
Enabling Call Recording and Product Ordering
Recording calls and having the ability to play them back is an excellent thing to do from a legal standpoint. Having this tool in your arsenal will enable you to deal with a variety of issues far more effectively than you would be able to without a playback facility.
Removing Dependency on Answering Machines
Relying on an answering machine will make your company seem disorganised and not up to date with the modern world. This may cause some clients to give up on your business before they actually get through to someone. You can avoid this by enlisting the expertise of Netcall Solutions.
Removing the Need to Monitor Performance
When you hire a team of professional call handlers, you will not need to allocate time and resources to monitoring staff performance. Start-ups and small businesses are understandably very careful about where their revenue is going, so not having to spend money on performance monitoring is a great way to save and direct the funds in a more useful direction.
Free trial for our call answering service for small business owners
It is completely understandable that a small business looks after its finances carefully and will not want to allocate any funds without sampling the service first. This is why we are offering a free trial for all potential clients. Just reach out to our friendly team at your earliest convenience and tell us about your situation. We will set up shop, so you can see exactly what we are capable of. If you decide not to opt for our service, the only cost chargeable be that of passing the messages along.