London Telephone Answering Service

Are you a company based in London? Do you seek a reliable service for managing your incoming calls? Then you need Netcall Solutions. At Netcall Solutions, we are the leading London telephone answering service with a wide range of packages to suit all requirements. Whether you are a small business or a large corporation, our company can help you to succeed while saving you money.

Our telephone answering service in London

Our cutting-edge services have been carefully designed to integrate seamlessly with companies spanning all kinds of sectors including:

Building trades

Design and marketing companies

Technology companies

Catering and Leisure

Estate agents

Solicitors and lawyers

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

When it comes to the success of your business, every action you take has the potential to either make or break your company. A new customer brings with it a fantastic opportunity to promote and expand your brand. A call that is mishandled or not answered at all could potentially be brand damaging, and your customers may go elsewhere for their services. With so much at stake, you need Netcall Solutions to give you that competitive edge with our game-changing telephone answering service in London.

How can Netcall Solutions help your company succeed?

At Netcall Solutions, we pride ourselves on being the best telephone answering service London has seen.

As a company, we recognise that not every businesses needs are necessarily the same and so we offer five core services, each one fully customisable. These services are as follows:

Overflow Call Handling

Our overflow call handling services are there for those times when you simply do not have the personnel to handle the number of calls that you are receiving. Whether your lines are already in use, unattended, or the demands of your company require your team to be indisposed, we can help. With one simple action, all of your calls will be automatically diverted to our London telephone answering service where our experienced call handlers will be waiting to receive them.

It only takes a single missed call to cost you money, so why take that chance? All calls will be answered in a timely fashion and dealt with by our polite call handling specialists. Your customers’ needs will be met, and our team will ensure that detailed messages are taken and relayed to your company via email or text.

Message Taking

Are you looking to make a great first impression whenever you pick up the phone? Our message taking services are just the solution you’ve been looking for. Whatever the image that you wish to convey, you can be certain that our telephone answering service in London will never let you down. Regardless of how big or small your company is, the volume of call traffic that you receive will be relative to the size of your business. With our message taking services we can help you adapt to meet this demand so you never miss out on an opportunity ever again.

Emergency Response and Escalation

In addition to commercial clients, we can also assist government and private organisations from the ambulance services to healthcare providers, and more. In any emergency, the ability to prioritise incoming calls is of paramount importance which is exactly what our emergency response and escalation services are all about. Just as important is the ability to follow specific instructions. As the most trusted telephone answering service London has to offer, our specially trained team will ensure that all emergency calls are relayed to the appropriate on-call personnel quickly and efficiently.

Temporary Cover

If your business is struggling to cope with sudden or planned absences, then you need our temporary cover services. At Netcall Solutions, our London telephone answering service is just the solution you need to cover the following:

  • Holidays
  • Leave of absence
  • Maternity leave
  • Resignations
  • Sick days

With fewer people manning your phone lines, the likelihood of customers not being able to reach you is much higher than normal. From as little as £2 a day, you can make certain that your team have the support that they need with one of our telephone answering service London packages. If you’d like us to follow a set script, or promote your services and products, just let us know, and we’ll tailor your package accordingly.

Media Response

For any London-based company to succeed, they must remain innovative and forward-thinking. Whether you are looking to launch a new product or service, our media response campaign will help to manage your customers’ requests. From handling questions to providing information and assisting with sign-ups and purchases, our operators have you covered. By choosing our telephone answering service in London, your sales team will receive direct feedback from us. We can supply data as well as an accurate address for every call including the postcode to help you plan your marketing strategy effectively.

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Benefits of choosing a telephone answering service in London

When it comes to setting up a business, London can be a tough location to prosper in. With competition as stiff as it is, you need every advantage that you can get. As the finest telephone answering service London has experienced, Netcall Solutions can save you the expense of hiring and training a receptionist. Each service can be personalised to the client and can create the illusion of size that will instil confidence by making your company seem more established.

Have you been relying on your mobile phone to speak with customers? Nothing conveys professionalism like a 0800 or landline number, which can be provided by a telephone answering service in London. Best of all, an answering service like ours will enable your staff to remain productive by eliminating any phone-based distractions.

24/7 call handling services

Why choose our London telephone answering service?

Are you tired of being promised the world and never receiving it? As the most highly sought out telephone answering service London has encountered, we aim to be different. At Netcall Solutions, our friendly and experienced team aims to deliver a superior service that offers complete flexibility. Established in 2007, our company prides itself on being a worthwhile investment for any business aiming to provide an exceptional service for their customers.

But what is it that makes us so great? Consider for a moment the benefits that we offer, as the leading telephone answering service in London, our customers can enjoy the following advantages:

  • No equipment required
  • No fiddly setup
  • No monthly fees!
  • Save on telephone costs
  • UK based
  • We’re open 24/7/365
  • Wide range of plans

Plus, our telephone answering service London packages offer complete freedom. If you are expecting a dip in calls simply let us know and we will adjust your service level with no penalty fees to worry about. But don’t just take our word for it, take a look at our testimonials section to see what our customers have to say about our telephone answering service in London.

Say Hello...

For your FREE trial contact us here at Netcall Solutions today on FREEPHONE 0800 840 4111 and discover the benefits of our London telephone answering service.

A Few Reasons Why More People Are Choosing Netcall Solutions To Handle Their Telephone Answering Needs.

WE WORK 24/7/365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.