Continue reading below to learn more about our overflow inbound call centre services.
How Can Netcall Solutions Be of Assistance?
Perhaps you wish to hold a meeting of all of your employees, or maybe you have several staff members out sick or on maternity leave, one thing is for certain; your customers won’t wait. Inbound call handling services are vital for those times where your own team are simply unable to deliver the necessary level of service.
The process is easy and straightforward, and it all starts with one easy call to 0800 840 4111. One of our advisors will discuss with you your requirements and recommend a package to suit your needs and budget. You won’t need any special equipment, and we can have you setup and live within 24 hours.
From there, you have the option to divert your calls to our inbound call centre handlers depending on the situation. For instance, if your phone lines are engaged or there is no reply; only if your phone lines are engaged; or simply divert all calls – the choice is yours. Our service can be activated and deactivated whenever you no longer require it.
Our inbound call centre services are bespoke – all calls will be answered with your company’s name and greeting. We recommend providing us with a brief on any promotions, messages or specific information you’d like us to convey to your customers to further personalise the service.
Plus, you’ll never have to worry about missing out on important information. During each call, detailed messages will be taken, and these will be relayed to you via your preferred method of communication. It’s as simple as that! You can learn more about our inbound call centre services by clicking on our FAQs page.
At Netcall Solutions, we understand that one size doesn’t fit all which is why we offer packages to suit all requirements. We will tailor the telephone service that is right for you and provide you with a competitively priced quote. Best of all is that when you sign up for our call handling services, you’ll enjoy the following fantastic benefits:
- No Monthly Fees
- Flexible Options
- Services Scaled to Businesses of All Sizes
- Seamless Integration
- No Binding Contracts