What are the advantages of choosing a professional call handling service?
At Netcall Solutions, our emergency response answering services are chosen by many due to the benefits that they afford. To find out more about a few of these advantages, have a read on below:
Covers all sectors
The great thing about our emergency response answering service is that it can be adopted by companies in all sectors. If your business provides a rapid response service or is responsible for disseminating vital information to customers, we can help. Our expert team will serve as a point of contact, taking and relaying messages in a timely fashion. From locksmiths to engineers. From security companies to medical practices. Make Netcall Solutions your first choice!
Immediate access at all hours of the day
Emergencies don’t just occur between 9 and 5, in fact, it’s not uncommon for issues to arise outside of conventional office hours. You could pay out for members of staff to man your phones day and night. Alternatively, you could make your business inaccessible out-of-hours. Neither of these options is preferable, not when Netcall Solutions can provide round-the-clock emergency response answering services at a fraction of the cost.
When choosing our emergency response answering service, you’ll receive a service that isn’t purely generic. Rather, our service is geared towards your business and the way that you prefer to do things. From personalised greetings to scripts that incorporate your company’s ethos, we have options to suit every business setup.
Here at Netcall Solutions, our emergency response answering services are the most competitive around. Our company operates with full transparency, with a wide range of packages to suit any budget. With options to suit companies of all shapes and sizes, and prices starting from as low as 55p per call, you won’t find a better choice anywhere else.
Call recording options available
In today’s day and age, many companies are looking for ways to reduce their commercial liability. Often information can be misinterpreted, or words misheard leading to confusion which could cause issues for your company and your customers. Our emergency response answering services provide call recording options to ensure that you have a full backup of all incoming calls. Not only will this help with any disputes but these calls can also be used for internal training purposes.
All calls answered
As mentioned above, having an emergency response answering service ensures that all of your calls are answered in a timely manner. Regardless of whether you’re understaffed, busy or closed, your customers will be able to reach a friendly and knowledgeable professional at all times without having to wait in a queue.
If you have any further questions regarding our services, be sure to take a look at our in-depth FAQ page.