Emergency Response Answering Service

Are you in need of a professional emergency response answering service? If so, get in touch with Netcall Solutions today and see what our highly trained team can do for you. With many years of experience and a wealth of expertise to call upon, our phone operators will ensure that your customers are never stuck waiting on a busy phone line.

The best emergency response answering services in the UK

There are many reasons to choose Netcall Solutions, and we have listed a few of these below:

FREE trial

Save on telephone costs

Services that you control

No monthly fees

Seamless integration

UK based

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

When it comes to the core part of any business, an effective emergency response answering service is right up there as the most important thing to consider. Night or day, when a situation arises, your customers will be looking to you to provide a quick and reliable response. Failure to achieve this will lead to your customers growing dissatisfied and could result in a loss of business or more serious implications.

Here at Netcall Solutions, our emergency response answering service is one of the best around. We recognise the importance of delivering an exceptional customer experience that will provide your clients with information that is relevant. Our exceptionally trained call operators ensure that all issues are managed and responded to in a timely fashion. To find out more about our emergency response answering services, have a read on below:

What can Netcall Solutions do for you?

Here at Netcall Solutions, our team is available 24 hours a day, 365 days a year – so even if there is an issue on Christmas Day, our team are here to help. Before commencing with a contract, we first recommend meeting with our team to discuss your emergency response answering service requirements. Every plan is tailored according to the needs of your business.

To provide the most comprehensive emergency response answering services, we will work alongside you to identify any and all possible scenarios. From there, we will generate response scripts to deal with these issues as they arise. So you can be confident that you receive the best emergency response answering service possible, our team will trial out and make adjustments to the script until we are both 100% confident that it suits.

Once we have developed an effective call response to each scenario, we will move onto setting up your service including how you would like your calls to be answered. For instance, you can have all calls automatically diverted, or transferred after a number of unanswered rings. You also have the option to choose when to activate and deactivate our emergency response answering services.

In addition to our emergency response answering service, Netcall Solutions also supply the following call handling packages:

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What are the advantages of choosing a professional call handling service?

At Netcall Solutions, our emergency response answering services are chosen by many due to the benefits that they afford. To find out more about a few of these advantages, have a read on below:

Covers all sectors

The great thing about our emergency response answering service is that it can be adopted by companies in all sectors. If your business provides a rapid response service or is responsible for disseminating vital information to customers, we can help. Our expert team will serve as a point of contact, taking and relaying messages in a timely fashion. From locksmiths to engineers. From security companies to medical practices. Make Netcall Solutions your first choice!

Immediate access at all hours of the day

Emergencies don’t just occur between 9 and 5, in fact, it’s not uncommon for issues to arise outside of conventional office hours. You could pay out for members of staff to man your phones day and night. Alternatively, you could make your business inaccessible out-of-hours. Neither of these options is preferable, not when Netcall Solutions can provide round-the-clock emergency response answering services at a fraction of the cost.

Personalised services

When choosing our emergency response answering service, you’ll receive a service that isn’t purely generic. Rather, our service is geared towards your business and the way that you prefer to do things. From personalised greetings to scripts that incorporate your company’s ethos, we have options to suit every business setup.

Competitively priced

Here at Netcall Solutions, our emergency response answering services are the most competitive around. Our company operates with full transparency, with a wide range of packages to suit any budget. With options to suit companies of all shapes and sizes, and prices starting from as low as 55p per call, you won’t find a better choice anywhere else.

Call recording options available

In today’s day and age, many companies are looking for ways to reduce their commercial liability. Often information can be misinterpreted, or words misheard leading to confusion which could cause issues for your company and your customers. Our emergency response answering services provide call recording options to ensure that you have a full backup of all incoming calls. Not only will this help with any disputes but these calls can also be used for internal training purposes.

All calls answered

As mentioned above, having an emergency response answering service ensures that all of your calls are answered in a timely manner. Regardless of whether you’re understaffed, busy or closed, your customers will be able to reach a friendly and knowledgeable professional at all times without having to wait in a queue.

If you have any further questions regarding our services, be sure to take a look at our in-depth FAQ page.

24/7 call handling services

Why choose our emergency response answering service?

Here at Netcall Solutions, we have many years of experience and are widely regarded as the number one choice for delivering emergency response answering services. Thanks to our solid commitment and unwavering dedication, we are trusted by many companies nationwide to provide affordable and high-quality services. Our clients know that when they choose our emergency response answering service that our team will put their best interests first.

Say Hello...

Don’t settle for second-best. Instead, pick up the phone and dial Netcall Solutions today on FREEPHONE 0800 840 4111 and discover what our emergency response answering service can do for you.

A Few Reasons Why More People Are Choosing Netcall Solutions To Handle Their Telephone Answering Needs.

WE WORK 24/7/365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.