Emergency response and escalation service

Do you need an emergency response and escalation service? At Netcall Solutions, we are a professional call handling company that manages incoming calls around the clock. No matter what sector you are in, we are the best emergency call service for you.

The best service for emergency response and escalation

Our call handlers have experience in providing emergency response and escalation services for the following:


Local ambulance services

Healthcare providers


Private organisations

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

If you run an emergency service, it is likely that you receive high volumes of calls at all hours of the day. This number of calls can sometimes be hard to manage, especially with the type of information that needs to be taken from the caller. Netcall Solutions are here to help ease your workload by answering all incoming calls on your behalf and taking down all messages with utmost accuracy.

When you arrange an emergency response and escalation package with Netcall Solutions, all calls will be redirected to our office. We have a team of professional call handlers who have extensive training in emergency response and escalation. We handle each call with sensitivity and understanding to ensure the customer feels at completely at ease and well looked after.

With Netcall Solutions, you have the peace of mind that your incoming calls are being handled professionally and that you will not miss a single message. We will send your emergency messages onto you through means of SMS or email, depending on which is more convenient for you.

Click here to find out more about our emergency response and escalation service.

Request your free trial today


Why select Netcall Solutions?

Our call handling and escalation service is available 24 hours a day, so all messages will be taken even out of office hours. All calls will be directed straight to our UK-based contact centre and answered by one of our professional call handlers. No two companies are the same, which is why we handle your calls in accordance with your instructions.

At Netcall Solutions, you have complete control over your emergency call and escalation package. We understand that companies are constantly changing, so you can contact us to adjust your package to suit your requirements at any time. Simply send us an email or call our office to update your emergency call out and escalation rotas whenever necessary.

With our simple pricing system, there is no monthly fee to pay and you can save significant amounts on telephone costs. You can tailor your package to suit your budget and your business’ needs no matter how many calls you receive. Additionally, we provide free, no-obligation quotes so get in touch to find out just how affordable our emergency response and escalation service is.

24/7 call handling services

Contact us

If you would like to arrange a free trial for our emergency response and escalation service, call Netcall Solutions on 0800 840 4111 or email us at info@netcallsolutions.co.uk.

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To find out more about Netcall Solutions’ specialised and competitively priced Message Take services, call the team now on

A Few Reasons Why More People Are Choosing Netcall Solutions To Handle Their Telephone Answering Needs.

WE WORK 24/7/365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.