Introducing our fantastic call handling services
Here at Netcall Solutions, we are prepared for anything. With a range of core services to choose from, we will build a package that is perfect for your company. Our UK call handling services include:
Overflow Call Handling
With call handling UK services provided by Netcall Solutions, you’ll be empowered to focus on what you do best. Busy and unattended phone lines can be a major hindrance to businesses and there are times where you may not wish to be disturbed. During these demanding times, simply set up your telephone system to automatically divert incoming calls to us.
We cater to companies of all sizes across a wide range of sectors including:
- Estate agents
- Digital marketing agencies
- Freelancers/ sole traders
- Charities and fundraising
Choosing our highly trained and skill personal call assistants will ensure seamless integration with your business. From the point of contact to message delivery, our overflow call handling services guarantee results.
The key to being successful is in creating the right first impression. At Netcall Solutions, our UK call handling team will convey a desirable image of professionalism that will impress both your clients and peers. Our message taking services provide you with an affordable and reliable way of managing your calls; we even help to filter out those pesky sales calls!
For all incoming calls, our call handling UK team will act as if they were a part of your company. Detailed messages will be taken and passed to your team via your preferred method; email or SMS/ text. With Netcall Solutions by your side, you won’t have to worry about losing clients to your competitors.
Emergency Response and Escalation
From government to private organisations; emergency response call handlers provide an important role. Where busy or unattended phone lines can have far-reaching consequences, it’s comforting to know that our UK call handling team have you covered. We provide around-the-clock cover, handling all calls in-line with your specific instructions.
Our team are skilled at correctly prioritising and escalating all incoming calls to your on-call personnel. Plus, thanks to our ‘no hassle’ packages that can be adapted on-the-fly you can easily update your call out or escalation rotas. Simply send us an email, and we’ll take care of the rest.
If you’re looking to maintain consistently high standards of service, you need our temporary cover for call handling UK service. Perfect for all of your short-term call answering needs, your customers won’t notice a difference as our team effortlessly integrates with your own. With prices starting from £2 per day, we have options to suit all corporate budgets. So there is no reason to suffer during periods where you’re short staffed.
We provide services to help you remain on top of your company’s day-to-day operations. Our temporary cover packages are ideal for a range of circumstances including:
- Maternity leave
- Leave of absence
- Odd days off
In order to grow as a business, it pays to invest in regular media and advertising campaigns. Whether it’s to promote a new product or service, your goal is to generate a large amount of interest in order to succeed. During these particularly hectic times, it helps to have a bit of a foot up to help you cope with the sudden increase in calls.
Here at Netcall Solutions, our call handling UK team are on hand to ensure that all of your media response requirements are handled quickly and efficiently. We’re here to answer any questions, provide advice and assist with any customers so you never miss out on a sales opportunity again.
All promotional information will be relayed to your marketing team. Plus, thanks to our ‘Quick Address’ software, our call handling UK experts are able to provide you with an accurate address for each caller via their post code. With our help, you’ll have everything you need to plan the next phase of your marketing campaign effectively.
If you have any questions about any of our services, do not hesitate to get in touch with our helpful team today.