Call Handling Service UK

Have you Googled ‘call handling UK’? Then give Netcall Solutions a call now on 0800 840 4111 to see what sets us apart from all the rest. Whether you’re looking to keep pace in the big leagues or trying to coordinate your business across an international stage, we are here to help. Our professional call assistants will give you that competitive edge necessary to succeed in an ever-demanding environment.

The number one choice for UK call handling services

Below is an example of our Frequent User Service which is one of our more popular choices:

Calls from 55p per call, based on per second billing

Optional call transfer

Optional SMS/ Text

High volume, basic message tracking

24 hours a day, 7 days a week, 365 days a year

FREE email sent

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

If you’re looking for ways to manage your incoming calls more effectively, you need look no further than our competitive call handling UK services. Here at Netcall Solutions, we provide constant support, 24/7, 365 days of the year. Whenever a customer calls, we are ready to go with services tailored to your specifications.

At Netcall Solutions, we understand the frustration caused by missed or mishandled calls. Fortunately, with our UK call handling services, these issues will be a thing of the past. We have a range of fantastic packages for you to choose from and you’re free to customise these to fit your requirements.

Check out our website for more information about our prices. To learn more about what our call handling UK team can do for you, read on below.

Request your free trial today


Introducing our fantastic call handling services

Here at Netcall Solutions, we are prepared for anything. With a range of core services to choose from, we will build a package that is perfect for your company. Our UK call handling services include:

Overflow Call Handling

With call handling UK services provided by Netcall Solutions, you’ll be empowered to focus on what you do best. Busy and unattended phone lines can be a major hindrance to businesses and there are times where you may not wish to be disturbed. During these demanding times, simply set up your telephone system to automatically divert incoming calls to us.

We cater to companies of all sizes across a wide range of sectors including:

  • Estate agents
  • Digital marketing agencies
  • Solicitors
  • Freelancers/ sole traders
  • Charities and fundraising
  • Accountants

Choosing our highly trained and skill personal call assistants will ensure seamless integration with your business. From the point of contact to message delivery, our overflow call handling services guarantee results.

Message Taking

The key to being successful is in creating the right first impression. At Netcall Solutions, our UK call handling team will convey a desirable image of professionalism that will impress both your clients and peers. Our message taking services provide you with an affordable and reliable way of managing your calls; we even help to filter out those pesky sales calls!

For all incoming calls, our call handling UK team will act as if they were a part of your company. Detailed messages will be taken and passed to your team via your preferred method; email or SMS/ text. With Netcall Solutions by your side, you won’t have to worry about losing clients to your competitors.

Emergency Response and Escalation

From government to private organisations; emergency response call handlers provide an important role. Where busy or unattended phone lines can have far-reaching consequences, it’s comforting to know that our UK call handling team have you covered. We provide around-the-clock cover, handling all calls in-line with your specific instructions.

Our team are skilled at correctly prioritising and escalating all incoming calls to your on-call personnel. Plus, thanks to our ‘no hassle’ packages that can be adapted on-the-fly you can easily update your call out or escalation rotas. Simply send us an email, and we’ll take care of the rest.

Temporary Cover

If you’re looking to maintain consistently high standards of service, you need our temporary cover for call handling UK service. Perfect for all of your short-term call answering needs, your customers won’t notice a difference as our team effortlessly integrates with your own. With prices starting from £2 per day, we have options to suit all corporate budgets. So there is no reason to suffer during periods where you’re short staffed.

We provide services to help you remain on top of your company’s day-to-day operations. Our temporary cover packages are ideal for a range of circumstances including:

  • Holiday
  • Maternity leave
  • Leave of absence
  • Odd days off

Media Response

In order to grow as a business, it pays to invest in regular media and advertising campaigns. Whether it’s to promote a new product or service, your goal is to generate a large amount of interest in order to succeed. During these particularly hectic times, it helps to have a bit of a foot up to help you cope with the sudden increase in calls.

Here at Netcall Solutions, our call handling UK team are on hand to ensure that all of your media response requirements are handled quickly and efficiently. We’re here to answer any questions, provide advice and assist with any customers so you never miss out on a sales opportunity again.

All promotional information will be relayed to your marketing team. Plus, thanks to our ‘Quick Address’ software, our call handling UK experts are able to provide you with an accurate address for each caller via their post code. With our help, you’ll have everything you need to plan the next phase of your marketing campaign effectively.

If you have any questions about any of our services, do not hesitate to get in touch with our helpful team today.

24/7 call handling services

Reasons to choose Netcall Solutions

Established in 2007, Netcall Solutions are one of the most trusted call bureaus around. Our call handling UK services are entirely UK based – so you will never find yourself dealing with overseas call centres. Since our formation as a company, we have gone from strength-to-strength. As a result, we have amassed an enviable reputation among our client base which continues to grow at a steady rate.

We’re confident that you won’t regret choosing our UK call handling company and guarantee exceptional results. Our services are quick and easy to set up meaning you could be live in as little as 24 hours or less. Plus, with no monthly fees to contend with and plans that are entirely flexible, you won’t be locked into any expensive contracts.


So, if you’re looking for the best call handling UK service, call Netcall Solutions now on 0800 840 4111 to request your FREE trial.

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To find out more about Netcall Solutions’ specialised and competitively priced Message Take services, call the team now on

A Few Reasons Why More People Are Choosing Netcall Solutions To Handle Their Telephone Answering Needs.

WE WORK 24/7/365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.