Additional call answering UK services
In addition to overflow call handling, Netcall Solutions provide a number of other call answering UK services. Each of our services can be completely personalised to suit the specific needs of your company. Additionally, they have all been developed to improve the productivity and efficiency of your business. We offer a transparent pricing system for our services with no hidden costs, making us one of the finest companies for call answering in UK business sectors.
Alongside our call answering UK package, we can provide a professional message taking service. Our secretaries will take a detailed message during the call including the subject, caller information, and contact number. You can then look over your messages and return the calls at a convenient time according to your priorities. We can pass on your messages via email, text, or even fax to give you a clear record of the calls we have received and at what times.
Emergency response and escalation
Do you work in the emergency sector? The call answering UK team at Netcall Solutions provide an excellent emergency response and escalation service 7 days a week. Our emergency response call handlers regularly take calls for local ambulance services, healthcare provides, the police, and the government. We make sure that all call is treated with utmost sensitivity and that all information given is kept completely confidential. Furthermore, we understand the urgency of emergency calls, and therefore aim to pass them onto your on-call personnel as soon as possible.
If you have released a new campaign or promotional event, you may benefit from our media response solutions. We have the skill to gather all public response to your campaign in a thorough yet efficient manner. You can use this information to develop your marketing plans and record important information about your clients such as their address. The advanced technology we use in our call answering in UK service reduces the chance of human error.