Call Answering UK

Is your company receiving more incoming calls than your team can handle? For an easy and professional call answering UK service, you need Netcall Solutions. We offer a range of UK call answering and message taking services for all businesses. With our team of dedicated secretaries, you have the peace of mind that every call will be handled as if by your own members of staff.

Our UK call answering service

Here are just some reasons why companies choose our call answering in UK service to help with their incoming calls:

UK-based office

24/7 operation

Saved money on telephone costs

Nationwide availability

No monthly fees

Quick quotes

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

An important meeting, an absent staff member, or a busy press campaign. There is a multitude of reasons as to why you may not be able to answer all of your business calls, so why not let Netcall Solutions take care of it for you? We have the best team for call answering UK business owners will find. You can automatically redirect your calls to our office where they will be answered by our team of specially trained call handlers.

All calls will be handled strictly according to your specifications. There is no way of knowing who is on the other line, be it a valuable customer or a once-in-a-lifetime business opportunity. It is therefore imperative that your every call is answered in a polite and professional manner as a rushed or even unanswered call could leave a bad impression. As part of our tailored call answering UK service, we will answer all calls as per the instructions you have given.

One of the biggest selling points that encourages businesses to choose Netcall Solutions is the fact that we are 100% UK based. We do not rely on external call centres to help with our UK call answering service, so there is no potential language barrier between the caller and receptionist. This helps in ensuring that the messages we take and pass on are completely accurate to avoid confusion when you later return the call.

There is no waiting around with our call answering in UK service, as we are quick to get your calls diverted from the moment you get in touch. As soon as we have set up your tailored package, all calls will immediately be redirected to our bureau and answered by the Netcall Solutions team. Our office operates 24 hours a day, 365 days a year, so even the calls you receive outside of working hours will be answered by our team.

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Additional call answering UK services

In addition to overflow call handling, Netcall Solutions provide a number of other call answering UK services. Each of our services can be completely personalised to suit the specific needs of your company. Additionally, they have all been developed to improve the productivity and efficiency of your business. We offer a transparent pricing system for our services with no hidden costs, making us one of the finest companies for call answering in UK business sectors.

Message taking

Alongside our call answering UK package, we can provide a professional message taking service. Our secretaries will take a detailed message during the call including the subject, caller information, and contact number. You can then look over your messages and return the calls at a convenient time according to your priorities. We can pass on your messages via email, text, or even fax to give you a clear record of the calls we have received and at what times.

Emergency response and escalation

Do you work in the emergency sector? The call answering UK team at Netcall Solutions provide an excellent emergency response and escalation service 7 days a week. Our emergency response call handlers regularly take calls for local ambulance services, healthcare provides, the police, and the government. We make sure that all call is treated with utmost sensitivity and that all information given is kept completely confidential. Furthermore, we understand the urgency of emergency calls, and therefore aim to pass them onto your on-call personnel as soon as possible.

Media response

If you have released a new campaign or promotional event, you may benefit from our media response solutions. We have the skill to gather all public response to your campaign in a thorough yet efficient manner. You can use this information to develop your marketing plans and record important information about your clients such as their address. The advanced technology we use in our call answering in UK service reduces the chance of human error.

24/7 call handling services

What makes us the best call answering in UK service?

Unlike other UK call answering companies, our clients control every aspect of their package, such as choosing between permanent or temporary cover. If your inbound calls are heavy and constant, permanent cover may be ideal however, if you are on annual leave or short staffed, temporary cover may be more cost-effective. You can even choose if we answer your calls around the clock, or if you require our call answering in UK service between set hours.

Our service is perfect for companies in all sectors as we have experience in UK call answering for industries such as law, technology, design, and leisure. We appreciate that, from the moment we pick up the phone, we are representing your company, which is why we make sure to handle all calls in the appropriate register. No matter how big or small your company may be, you can guarantee a first class call answering UK service from Netcall Solutions.

Many of our clients will assure you that setting up a tailored UK call answering service with Netcall Solutions is like having your very own receptionist. All of our call handlers have been trained to answer calls in a polite and professional manner, making sure that every caller receives an excellent service.

Say Hello...

To try out our call answering UK service for yourself, feel free to set up a free trial by calling Netcall Solutions on 0800 840 4111. Alternatively, send an email to and we will be happy to help.

A Few Reasons Why More People Are Choosing Netcall Solutions To Handle Their Telephone Answering Needs.

WE WORK 24/7/365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.