Call answering services

Are you looking for a way to stand out in your industry? Would your customers benefit from 24-hour call answering services? Whether you are part of the emergency services, or have just released a new marketing campaign, you can count on Netcall Solutions to professionally handle your calls around the clock. Start capitalising on all your potential leads today, dial 0800 840 4111 to discuss your individual call handling needs and request your FREE trial.

First-choice for call answering services

For more than a decade, we have been providing a high-quality call answering service to businesses across many different sectors including the following:

Estate agency



Emergency services


Freelance and more!

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

We take great pride in offering flexible packages so we can effectively support our clients whatever their reasons for requesting our unrivalled services. Our teams treat each call with the utmost professionalism and will exceed all your expectations when it comes to representing your business.

Moreover, at the end of a busy working day or during the weekends, you can trust our skilled teams to ensure that you never miss a potential sales opportunity. Utilising our leading call answering services means that your customers will benefit from speaking to a polite and helpful telephone operator even outside of your business opening hours.

Our services

Whether you require our call answering service on a regular basis, or simply need to be able to divert calls to our team during your busy periods, you can count on Netcall Solutions for the highest standard of support in the following areas:

Our media response solutions for example, are highly effective when our clients have just launched a new marketing or advertising campaign. These types of clients request our services when they expect an influx of calls and count on our call answering service to capture every lead. We can handle more than 300 calls per hour and you can rest assured that we will answer the phone within just 7 seconds of the phone ringing.

Request your free trial today


Our prices

One of the reasons why our clients choose us for their call answering services is because we can tailor your package to meet all your bespoke needs and chosen budget. There is no monthly fee to pay and we offer a simple set up so that we can start taking your important calls within 24 hours. What’s more, if you are looking for short-term temporary cover while an employee is on holiday or you are experiencing an unforeseen busy period, you will be able to benefit from a package starting at just £2 a day!

Below we have outlined the features of our most popular call answering service package for frequent users:

  • Round the clock cover, 365 days a year
  • Calls from 55p per call, based on per second billing
  • High volume, basic message taking
  • Option for call transferring

Furthermore, all of our clients can take advantage of seamless integration when they adopt our call answering services. For example, the choice is yours when it comes to how you would like us to notify you or your sales team of an important message. We can send an SMS/text or email and efficiently work alongside your in-house teams as though we are another department within your company.

If you think your business would benefit from our call answering service, you can request a FREE trial by filling in this contact form.

24/7 call handling services

Why Netcall Solutions is the number one option

We are proud to be the UK’s leading call answering service provider and during the past 10 years we have supported a diverse range of businesses with a superior level of customer service. Each of our team members is highly-trained and they have perfected their telephone manner for your benefit.

Moreover, when you instruct our excellent call answering services, you will have peace of mind that all of your calls will be answered by UK based operators. Plus, our telephone answering and inbound call services will prevent unnecessary distractions in your in-house departments. This means that each one of your employees will remain focused when it comes to other aspects of your daily business activity.

Finally, our commitment to offering an outstanding level of customer service teamed with our dedication to providing a high-quality call answering service to your clients on your behalf, has earnt us a fantastic reputation and glowing testimonials.

“Netcall Solutions have been handling overflow & out of hours calls for our e-commerce business since 2009. Our direct sales line points to Netcall Solutions on a 24 hour basis to take orders and payments. The service has been excellent and the professional approach of the staff has ensured a good level of service to our customers. I would not hesitate in recommending their service.” (E-commerce business)

Contact us

If you are ready to take your company to the next level and offer 24-hour call answering services, get in touch today. Dial freephone 0800 840 4111 to have a chat with one of our friendly advisors about your options, or email for more information.

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To find out more about Netcall Solutions’ specialised and competitively priced Message Take services, call the team now on

A Few Reasons Why More People Are Choosing Netcall Solutions To Handle Their Telephone Answering Needs.

WE WORK 24/7/365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.