Call answering service for your business

Are you looking for a call answering service for your business? Then look no further than Netcall Solutions. We are the leading provider of professional call handlers for businesses of all sizes across the UK. From message taking to overflow lines, we can provide any call answering service for your business you need. Get in touch with us today to find out more on 0800 840 4111.

What our call answering service for your business can offer you

Companies are connected globally 24/7 these days, and it can be hard to keep up with your clients and customers around the world. However, communication is key, and if you’re not available to take a call, you could be missing out on a potential business opportunity.

At Netcall Solutions, we provide a cost-effective solution to help you keep connected around the clock. Our call answering service for your business can take your calls when you’re out of the office and handle them in the way you see fit. Our service is completely tailored to you, with every package including:

24/7 365 days per year cover

Message taking

SMS/email notification on request

No monthly fee

Call transferring service

Saved money on telephone costs

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

You’ll never have to miss a sale or business opportunity again. Whether you’re in a meeting, taking a well-deserved holiday or are short staffed due to illness, Netcall Solutions have a call answering service for your business that will help ease the pressure.

Give us a call to discuss your requirements and one of our team will be happy go through the most suitable options for you. We endeavour to provide honest and impartial advice when choosing a call answering service for your business. We’ll give you a FREE quote so that you can make a well-informed decision that suits your style and budget. To find out more about the plans we provide, read on below.

Request your free trial today

Overflow call answering service for your business

If you run a busy call centre and you have exceptionally busy periods throughout the year, you could benefit from our overflow call handling service. If you have a small team or there are staff absences, you can ease the pressure on your team by enlisting the help of our call answering service for your business.

We believe that quality should come before quantity, and if your employees are trying too hard to answer a large influx of calls, quality could slip. One of the best ways to deal with this is to have an overflow team on hand to answer some of those calls so that you can focus on providing the best customer service you can.

Our expert team have a wealth of experience in providing an overflow call answering service for your business that will keep your customers happy. We can relay a pre-arranged message to give to callers so that they know you are working to answer their query.

 

Media response

Is your business about to launch a marketing campaign or release new literature on your products and services? If so, you’ll be expecting an increase in customer calls responding to this, and you will want to have a plan in place to handle the influx of calls you are likely to receive.

If you don’t have time to employ a new team of call handlers, then Netcall Solutions are the answer to your problems. We can provide a temporary call answering service for your business with experienced call handlers who are trained to deal with media response calls.

As well as providing callers with a diplomatic answer that answers any questions they may have, we can also pass on the relevant statistics to your marketing department to help them assess the success of the campaign and figure out ways to improve the business in the future.

24/7 call handling services

Reasons to choose Netcall Solutions

At Netcall Solutions, we know how much first impressions count. Our call answering service for your business will help keep up your reputation as a reliable and trustworthy business. People are much more responsive to a person rather than an answering machine, and we’ll ensure your customers are made to feel important at all times.

With our message taking package, our call answering service for your business can pass on important messages via SMS or email as soon as they come through. This allows you to keep up to date with important clients and customers and we’ll filter out any nuisance calls which will save you time.

All of our staff at Netcall Solutions have extensive backgrounds in call handling including PA’s and receptionists, who know how to speak professionally on the phone in all business environments. You can rest assured that your business is in good hands with them and they will work as if they were your very own employee.

“Just a quick line to thank you for a brilliant service from Netcall. 
We are a new Claims Management Company specialising in PPI Claims. We use Netcall as our main point of contact for incoming calls. We know that our customers get their calls answered quickly and efficiently – their queries are then directed by email to the relevant person.

Using Netcall has meant that we dont have the distraction of constant phones ringing in the office and we have the comfort that our incoming calls get answered 24/7.
”

Thanks, Andy

Say Hello...

To find out more about Netcall Solutions’ specialised and competitively priced Message Taking services, call the team now on

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like