Temporary Cover For Call Handling
If you or an employee is on holiday, maternity leave, or even takes the odd day off sick, you don’t need to stress about handling incoming calls. By employing our services for call answering, London clients be sure their calls are handled professionally. We will ensure all of your calls are answered and immediately relay any messages to you so you can remain on top of your company’s day to day business. Our temporary cover for call handling can be activated at short notice.
Media Response Services
If you are about to embark on a new campaign, there is a good chance you will receive an influx of calls. Whether its customers ringing for a new quote or to request the latest brochure, we can handle these calls for you. With our media response service, no matter how many calls come in, our operators are up to the task.
Emergency Response And Escalation
If you are looking for a 24 hour, 7 days a week emergency response and escalation service, we can help. These call handlers play an important role as the first point of contact in an emergency, which is why our team are specially trained. No matter which sector or the size of your organisation, our call handlers will ensure those calls that require escalation are passed on quickly to your on call personnel.