Overflow Business Telephone Answering Service
If you run a busy call centre, we know how busy periods can put pressure on a team. If you’re short staffed due to holiday or sickness, then our overflow call handling service will help ease the pressure and the burden on your team members.
Quality is just as important as quantity when it comes to answering calls, and by having our call package in place, your employees will be able to handle each call with care and attention without rushing the customer off the phone.
We have a wealth of knowledge and experience when it comes to call handling. We can deal with each call with a pre-determined message or simply take down the caller’s details so that you can call them back at a more convenient time.