Best Overflow Call Handling Services

Do you long for an easier way to handle your incoming calls? At Netcall Solutions, we provide the best overflow call handling services in the UK. Our professional call handlers can take any number of calls on behalf of your company and notify you of every message we receive.

The best services for overflow call handling

We are highly experienced in providing one of the best overflow call handling service for a number of different sectors, including:

Design and marketing


Health and beauty


Catering and leisure

Charities and fundraising

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Do you find that your company is receiving more inbound calls than you can handle? Gone are the days of interrupted meetings and engaged phone lines. At Netcall Solutions, we can take all the calls you may have otherwise missed with our overflow call handling service. By automatically diverting your telephone traffic to our staff, you can take the time to focus on what is really important for your business.

When you arrange a call handling package with Netcall Solutions, all of your calls will be immediately redirected to the secretaries in our UK-based office. You can set up an overflow call deal on either a permanent or temporary cover basis, depending on which best suits your company’s needs. All calls will then be answered by one of our highly trained team members who will handle the conversation according to your instructions.

At Netcall Solutions, we have a reputation in offering the best overflow call handling services for small and large companies in the UK. With our approachable, professional phone manner and prompt message taking service, you have all the benefits of having your very own receptionist. We have been handling overflow calls on behalf of companies across the UK for many years, so you can guarantee that you are dealing with experienced call handlers.

We have a team of highly trained secretaries who will answer your calls and take down detailed messages which we will pass on via your preferred method. This gives you the freedom to return the important calls at a convenient time. We are conscious that we are answering calls on behalf of your company, and therefore take care to represent your business with utmost professionalism.

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Our call handling bureau operates 24-hours a day, so you will never miss any of those vital messages with our service. If you are busy in a meeting, on holiday, or simply out of the office for a period of time, it is quick and easy to redirect your overflow calls to our office. This gives you the peace of mind that your calls will not be ignored or handled by unqualified personnel.

Due to our vast team of professional overflow call handlers, our services are ideal for companies of any size. Overflow call handling offers many benefits to both large and small companies, however we are very popular among start-up businesses. This is due to the significant amounts of money we can save you on telephone costs.

Our services are flexible, and we can set up a call handling arrangement to suit your budget with no monthly fee. Do not feel tied into a strict contract, as we understand that companies are evolving all the time. So whenever you need to adjust your package, feel free to get in touch to amend it at any time. You can find out more about what is included in our pricing here.

24/7 call handling services

Benefits of overflow call handling

There are many benefits of using the best overflow call handling services that the UK has to offer. Firstly, you save money on telephone costs as well as saving money on hiring an in-house receptionist. With Netcall Solutions, you are only paying for the services that you need, and our rates are highly competitive. We are also far cheaper than employing a new member of staff for the sake of call handling.

A further reason that makes our overflow call handling services best for you is that you avoid neglecting potential customers or business opportunities. Missing calls due to a busy workload or office absence may give the impression of unprofessionalism, but this is easily avoided with our service. Whether you are short-staffed or in a meeting, every call will be handled by our professional secretaries.

Our call handling service is not only beneficial for high volumes of calls, but also to eliminate distractions from your office. It is undeniable that even quick phone calls can throw you off your work flow, and it can take a while to get back to your train of thought. When you automatically redirect your calls to the team at Netcall Solutions, you will never have to be distracted from those important deadlines again.

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Try out the best overflow call handling services for yourself and call 0800 840 4111 to arrange a free trial. Alternatively, send an email to to find out more.

A Few Reasons Why More People Are Choosing Netcall Solutions To Handle Their Telephone Answering Needs.

WE WORK 24/7/365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.