Best overflow call handling service

Is it time you took your business to the next level? Are you seeking a cost-effective, yet innovative way to stand out from your competitors? Look no further than the best overflow call handling service via Netcall Solutions. For years we have been offering professional solutions to businesses all over the UK. Freephone one of our specialists on 0800 840 4111 to discuss starting your call answering service free trial today.

The first-choice for overflow call handling services

In today’s instant world where there is increasing expectation for companies to be available to answer queries around the clock, it is important that you are there for your customers. Through our 24/7 reliable and professional overflow call handling service, you can ensure that you will never miss a potential lead again. As a result, our phone answering service for small business organisations and larger companies will give your business the edge in your market.

Our overflow call handling teams have a wealth of experience in a diverse range of sectors including the following:

Estate agency



Emergency services


Law and more

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

The best overflow call handling service for your business

When you choose Netcall Solutions for your overflow call handling needs, you can expect the highest level of professionalism and customer service from our UK based teams. Whether you request our services to assist you with predicted busy periods, or on an ongoing basis, it couldn’t be simpler to divert your calls to our UK based telephone operators.

What’s more, if you head into a meeting or a member of staff is away on holiday or unplanned absence, you will have peace of mind that every single one of your calls will be answered by our knowledgeable and professional overflow call handling specialists. Another of the many benefits of our service, is that our trained personal assistants will be able to seamlessly deliver your messages by either email or SMS/text.

On top of this, should you need the best overflow call handling service at a moment’s notice, you can turn to our professionals for temporary cover for call handling too. So whether you have an employee leaving for maternity leave or need a team you can confidently rely on to be the voice of your company during the holiday season, Netcall Solutions is a name you can trust.

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A competitive call answering service cost and flexible packages

When you choose our overflow call answering services, you can enjoy the fact you will have no monthly fee to pay, and following a simple set up, you can be live within 24 hours! Furthermore, to ensure that you get the most competitive prices, we provide flexible packages which mean that you will only pay for the services which you actively use.

One of our most popular overflow call handling service packages is our frequent user service which encompasses the following benefits:

  • Calls from 55p per call, based on per second billing
  • 24/7, 365 days a year answering service
  • Optional SMS/Text updates
  • FREE email sent
  • High volume, basic message taking
  • Optional call transfer

Moreover, should you opt for one of our short-term packages, you will be able to take advantage of the best overflow call handling service from as little as just £2 a day.

24/7 call handling services

Why choose Netcall Solutions

For more than 10 years, we have been growing our fantastic reputation as the most proficient and professional overflow call handling company in the country. Our dedication to ensuring that we are an extension of your company which you can be proud of, by providing the finest customer service to your clients, is what ensures that we stand out in the industry.

Furthermore, our highly-skilled operators have perfected their telephone manner so much so that we regularly receive glowing reviews from our happy customers.

“Netcall Solutions have been handling overflow & out of hours calls for our e-commerce business since 2009. Our direct sales line points to Netcall Solutions on a 24 hour basis to take orders and payments. The service has been excellent and the professional approach of the staff has ensured a good level of service to our customers. I would not hesitate in recommending their service.” (E-Commerce Company)

In addition to offering the best overflow call handling service to an extensive range of businesses across the UK, our clients can also count on us for exceptional emergency response and escalation, media response service and basic message taking.

For more information about which is the best overflow call handling service package for your company, get in touch with our friendly and knowledgeable advisors. Freephone 0800 840 4111 and we will be able to discuss a plan tailored to your needs as a business and start your call answering service free trial today.

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To find out more about Netcall Solutions’ specialised and competitively priced Message Taking services, call the team now on

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like