Overflow call handling
Busy periods can result in distractions and an unproductive workforce, bypass this period of inefficiency and instruct the services of our overflow department, the very best business call answering team. If you are simply out of the office at a meeting or are on annual leave, divert your phone to our inbound call handling team for peace of mind that you will never miss a lead.
When your working day ends, you do not need to worry about missed calls from current clients or potential new customers over the evenings or weekend. Our professional and reliable business call answering team are on hand with their knowledge and impeccable telephone manner to represent your company. Furthermore, you can trust Netcall Solutions to notify you of any messages by prompt and accurate means.
Media response service
Don’t let your promotional efforts go to waste. Take advantage of the best business call answering service to ensure that you capture every single lead via our media response team. Here at Netcall Solutions, we pride ourselves in keeping up to date with the latest technology to make certain that we provide you with the highest-standard of service. As a result, we use Quick Address software to obtain accurate information from each of your callers. As mentioned, their details will be passed to your sales department with the utmost precision and efficiency.
Emergency response and escalation
Our teams are proficient in prioritising information and making sure that they relay emergency messages to you as quickly as possible. Whatever the emergency, you will be able to count on us for a round the clock professional service. From healthcare providers to local emergency services and the government, our staff are competent in delivering a first-class call handling service.
Here at Netcall Solutions, we also provide ad-hoc temporary cover and you will be able to benefit from the best business call answering service from as little as £2 a day.