24 Hour Telephone Answering Service

Does your business require a call handling service that is available around the clock? At Netcall Solutions we are proud to supply an unbeatable range of 24-hour inbound call handling services that can be a huge benefit for businesses large and small. We will strive to offer a service unique to the needs of your business; whether you need us to separate the nuisance calls to the beneficial calls, or a member of your team is away, we’ll endeavour to take the weight of your shoulders so you can concentrate on the important stuff.

Our 24 hour telephone handling service will take care of your business

We know that telephone calls can cause all sorts of stresses and strains for your business, especially when you don’t necessarily have the capacity to handle them. We also know that telephone calls can be a vital growing mechanism for your business and it’s important that you don’t miss them. No matter the working hours for your business, Netcall Solutions’ 24 hour telephone answering services are here to take the unnecessary worries away. In a nutshell, as the most comprehensive 24 hour telephone answering service on the market, we can supply you with:

Emergency response

Message taking

Media response

Overflow call handling

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

Our 24 hour telephone answering service in more detail

At Netcall Solutions, we understand that not every company operates between the hours of nine and five, so we don’t either. If you are looking for a professional 24 hour telephone answering service, then look no further. Our company is a recognised call handling agency that covers all businesses irrespective of their size. Read on to find out more information on our services.

Overflow call handling

Are you a small business who can’t handle the number of phone calls you receive every day? Do require a 24 hour telephone service to relieve some of the anxiety of missing potentially important calls? You can filter your in-coming calls to our professional call handlers during busy moments in your day so you can be sure that any potential business is being dealt with in a professional manner. And when you’ve got time to receive your calls, you can turn off the call divert so they’re in your hands once again.

Message taking

Sometimes callers can be put off by an answering machine. They may want to talk to someone directly so they know that their call is being taken care of promptly. We offer an affordable and reliable message taking service so your caller can be reassured that their call has been taken seriously. Covering a huge variety of industry, our 24 hour telephone answering service is the ideal answer to reassure your customers that their call matters. We can then refer your messages back to you immediately if they’re important, or at a convenient time so you can handle the ones you want to deal with in your leisure.

Temporary cover

Perhaps one of your colleagues is off sick, or you know someone’s holiday is coming up and you’re concerned about the number of calls you’re going to miss? Don’t worry about missing important calls. We can provide temporary 24 hour telephone answering services that from just £2 a day, which will save you the cost of hiring temporary staff in periods of absence.

Media response solutions

Perhaps you’re about to drop an announcement that everyone’s been waiting for? Cue an influx of calls that you would rather miss. Don’t spend all day fighting off journalists when you need to be focussing on the exact thing they’re harassing you about. Divert your calls to our 24 hour telephone answering service and we’ll do our best to supply the media with the agreed response and filter all important calls to you. On the other hand, you may have just released a new brochure that everyone has been waiting for and they have a whole host of questions that you don’t have time to answer.

Emergency response and escalation

We understand that there are times when you may need a competent 24 hour telephone answering service to help with your emergency calls. Make sure you don’t regret missing a call with our team of specifically trained call-handlers, who will manage your calls sensitively and in line with company protocol.

How does our 24 hour telephone answering service work?

All you need to request our 24 hour telephone answering service is a call system with a ‘divert’ button. Your call will then filter through to a team trained to deal with your call who will answer the call in your company’s name and your preferred greeting.

Our team will effectively take the position as a PA or receptionist, so the caller knows that when they get through to us, they will expect we’re the team that can pass on their call to the correct person.

The messages we collect throughout our 24 hour telephone answering service will then be sent to you at an agreed time on an agreed email address.

Our packages are hugely varied, and we’re sure to have the right one for you.

Request your free trial today

What are the benefits of using our 24 hour telephone answering services

  • We can take calls 24/7
  • There is no monthly fee
  • You are always in control
  • We are UK based operators
24/7 call handling services

More about our benefits

24/7 call taking

With so many variations on business hours, you never know when someone might need your services. Don’t take your work home with you; when you leave at the end of the day, be reassured that our 24 hour telephone answering services are taking care of your calls while you enjoy some me time. And if your team has flexible starting hours, there is nothing worse than struggling to handle a sudden influx of calls because half your team is at home asleep! Fortunately, our 24/7 telephone answering service provides a range of call handling services all taken care of by our friendly team. Best of all, Netcall Solutions are available 365 days of the year, so whenever you need our services, we are always there for you – even at Christmas.

Freedom of control

Nobody likes to commit to a contract, only to find they’re stuck paying for services that they don’t necessarily need. That would defeat the point of our 24 hour telephone answering services – we want to help you improve your business, including increasing your profits. Our company prides itself on offering our customers the freedom of control. With no monthly fees and no fixed terms, you are afforded the flexibility to change your contract at any point. We aim to be competitive and are confident that you won’t find more affordable prices anywhere else. At Netcall Solutions, we want you to be completely satisfied, so we offer a free trial, so you can decide for yourself whether our 24 hour telephone answering service is right for you.

UK Operators

We know from our own experience the irritation of being transferred to an overseas call centre. Netcall Solutions works from inside the UK and all of our staff have receptionist and PA experience so they know exactly how to handle a huge array of customers and business.

We can handle any business sector

We specialise in handling calls for businesses spanning a range of sectors from catering and leisure to design and marketing and even security companies. So for the very best telephone answering service, call Netcall Solutions today.

Say Hello...

For a 24 hour telephone answering service that is second-to-none contact us today on 01202 065 065 or FREEPHONE 0800 840 4111. Alternatively, drop us an e-mail at info@netcallsolutions.co.uk.

A Few Reasons Why More People Are Choosing Netcall Solutions To Handle Their Telephone Answering Needs.

WE WORK 24/7/365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like

Add on Smarter Virtual Numbers

Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.