24 Hour Answering Service

Would your business benefit from a 24 hour answering service? Are you looking for a professional and reliable call handling team to support your company? You are in more than capable hands when you choose Netcall Solutions. With our team of UK based call handlers, your business is sure to have the edge within your industry. FREEPHONE 0800 840 4111 to arrange your FREE trial today.

The number one team for 24 hour answering services

Here at Netcall Solutions, our priority is to ensure that all of your calls are answered so that you never miss a potential lead again. Whether you need a 24 hour answering service for the short-term or are seeking a reliable and professional team to act as an extension of your in-house departments for the foreseeable future, we will offer you the finest call handling service the UK has to offer.

Our call handling team is proficient in providing 24 hour answering services for a number of industries including:


Estate agency

Charity sector

Emergency services


Marketing and more

Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111

Our services

Whatever the reason for which you are seeking a reliable and competent team to provide a 24 hour answering service to your callers, Netcall Solutions is best placed for the job. Below are some of the instances where we provide unmatched telephone answering support.

Emergency response and escalation cover

You can count on our professional and efficient team to manage your calls around the clock with our emergency response and escalation cover. For years we have been assisting local ambulance services, the police, healthcare providers and governmental organisations with their influx of calls, no matter the time of day. Our 24 hour answering services mean that we will be the first point of contact for the public during an emergency.

Each of our team members is specially trained to confidently prioritise your calls and effectively communicate the details, so that your on-call personnel are equipped with all of the information they need to act accordingly. So whether you need an ad hoc 24 hour answering service, or more regular support, you can trust Netcall Solutions to benefit your organisation.

Media response service

If you are about to launch a brand new advertising campaign and expect to receive an increase in calls, Netcall Solutions will give you peace of mind that every single phone call will be answered with our quality 24 hour answering services. Our highly-trained team members will do your company proud in providing each of your customers with a new quote or responding to their requests for a brochure.

Moreover, we will capture all public responses to your promotional efforts and pass on the relevant information to your in-house sales teams for them to analyse. On top of this, when you instruct our 24 hour answering service, you will also be able to count on us to use the latest Quick Address software to obtain accurate address details from each caller via their postcode.

Our 24 hour answering services also extend to general message taking, overflow call handling and temporary cover for unplanned absences and holidays. If you would like to discuss any of our services further and how we can tailor them to the needs of your business, call 0800 840 4111 to have a chat with one of our friendly advisers and to arrange your FREE trial.

Request your free trial today


Why Netcall Solutions will be a credit to your business

For more than a decade, we have been supporting a diverse range of businesses with 24 hour answering services and go above and beyond to make the process as seamless and efficient as possible. During each call, our operators will note down the details and the choice will be yours on how you will be notified. For example, we can update your company via an SMS/text, email or directly to one of your teams.

Moreover, we understand that you are looking for a package which benefits your company and allows you to concentrate on your daily business tasks. As a result, we keep our 24 hour answering service packages streamlined to the needs of your company so that you only ever pay for the services which you use.

Finally, we pride ourselves on delivering exceptional 24 hour answering services, and this is reflected in our glowing testimonials from our happy customers.

“Just a quick line to thank you for a brilliant service from Netcall. We are a new Claims Management Company specialising in PPI Claims. We use Netcall as our main point of contact for incoming calls. We know that our customers get their calls answered quickly and efficiently – their queries are then directed by email to the relevant person. Using Netcall has meant that we dont have the distraction of constant phones ringing in the office and we have the comfort that our incoming calls get answered 24/7.” (Andy)

24/7 call handling services

Contact us

Take your business to the next level with our 24 hour answering service today. Call one of our friendly and knowledgeable advisers on 0800 840 4111 to have a chat about how we can support your business or fill out this form to book your FREE trial.

Say Hello...

To find out more about Netcall Solutions’ specialised and competitively priced Message Taking services, call the team now on

A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.

We work 24 / 7 / 365

You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!

No Monthly fee to pay

Plus, a quick and simple call handling set-up service… you can be live within 24 hours!

We’re UK based

Highly trained UK based operators will take your messages …no overseas call centres used!

You’re in control

We have flexible call answering plans to suit every budget and you can change it whenever you like