Expanding your scope
Here at Netcall Solutions, our team is available around the clock to take calls for you. This means that we are here 24 hours a day, seven days a week, 365 days a year. This means that your phone answering service will be there for customers that find the most inopportune moments to try and contact you – no time is inopportune for us.
Thanks to the fact that our call answering service does not use a monthly subscription, you are free to change your plan at any time. If you feel that a different element of our telephone answering service is better suited to your needs, you can implement it. Likewise, if a particular part of the service is not necessary, you are welcome to change it with us.
Having a suitable 0800 number answering service can be the key to expanding your business. If you have been missing calls, it will affect your revenue, and having dedicated staff on calls may not be efficient. Our services can give you the freedom to focus on your clients and let us take care of the calls so you won’t lose potential revenue.
Danny Longbottom, BT Business UK SME managing director, said: “We already know from speaking to our customers that missed calls mean missed business. Companies, especially SMEs, are becoming increasingly mobile – 77 percent offer flexible working and 45 percent hot-desking, according to the research – so getting calls to the right person is potentially more difficult. No one cares about how a call is routed, especially the customer – they just want to get to speak to the right person.”